Monitor DV Swing Shift

PAY RATE:

$19.02 - $20.02 Per Hour

BENEFITS:

SCADP offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Monitor – Domestic Violence provides security for the program and assists with the maintenance and implementation of the routine processes, projects and requirements of the program. Answers the program Domestic Violence Hotline, providing assistance and referrals to callers who may have been victims or are currently abused. This person will assist the program manager and supportive personnel in client supervision and maintenance of shelter operations.

DUTIES AND RESPONSIBILITIES

Domestic violence counseling Under guidance and supervision of the Program Manager, the Monitor – Domestic Violence operates the program Domestic Violence Hotline, providing crisis counseling and referrals to callers Collaborates with case manager and program staff to assist service plans for clients; assists in required intervention; participates in group and educational sessions. Transports program participants in the company vehicle to offsite appointments, as needed. PROGRAM Security PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules. BAG & PERSON SCREENING: Monitors search all participants’ belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed.

PROGRAM SAFETY

While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons. As a non-profit agency, SCADP must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor. Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons. ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.

CLIENT/PARTICIPANT SUPPORT

Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational Monitor and records client self-administration of medication in accordance with organization Policies and Procedures As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events. Inputs required data to computer systems and logs (EHR and other databases as required) Other duties that may arise to support the Program mission and goals.

ESSENTIAL ABILITY ACKNOWLEDGEMENT

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as SCADP serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

ESSENTIAL DUTIES:

Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.

SHELTER SECURITY

Monitor Shelter entrance Screen bags and persons entering shelter Patrol premises as scheduled

SHELTER SAFETY

Monitor Clients; conduct room checks; report violations of rules While patrolling continuously observe for safe operations/conditions, report safety concerns

ASSET PROTECTION

Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons Client/participant support Drive participants as directed (Part of Client Support for Monitors with licenses) Other duties as required and may be subject to change Acts as a role model for participants at all times

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications

REQUIREMENTS:

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as SCADP serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

Domestic Violence counselling certificate (40 hour class)

EXPERIENCE:

Six months in the security field or six months providing social services as a worker or volunteer, or a combination of both totaling six months experience; a formal degree or certification in a social service related discipline can substitute for the experience requirement.

PREFERRED QUALIFICATIONS:

AA or higher degree in related field. One year of experience working with victims of domestic violence Bi-lingual, Spanish and English preferred Understanding of harm reduction (non-abstinence) approach with participant substance use Willing to work with substance abuse clients, mental health, LGBTQ and HIV/AIDS Southern California Alcohol and Drug Programs, Inc. (SCADP) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. #J-18808-Ljbffr Scadpinc