Quality Manager

Company Overview Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Job Overview Are you ready to make your next career move to join our team as our Quality Manager for KONE Americas? Do you enjoy driving Quality Continuous Improvement Teams and ensuring implementation of quality strategies and priorities? Does conducting site visits to ensure compliance with systems and procedures motivate you? Do you thrive in areas where you participate in key meetings (incl. Monthly district management meetings; Branck PM review; Traction Control…etc)? Do you demonstrate a passion for providing a positive attitude, willingness to initiate, lead, and accept change? Are you committed to lead and influence without authority? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Location of position: Lisle IL, but any location depending on the top candidate. Job Duties As our Quality Manager, you will be responsible for managing and continuously improving the regional quality performance in line with the unit targets. You’ll also ensure alignment and execution of full chain quality strategy on region level, supporting branches and districts in problem solving to eliminate the Cost of Poor Quality across sales, ordering, delivering, installation, hand-over and Service. You will bring 5+ years of progressive and successful experience in sourcing, supply chain management or relevant area to KONE. You will use the knowledge gained through your Technical or Business degree (BS / BA) from an accredited college or university. Other Hiring requirements Proven project management Leadership and proven ability to work in cross-functional team and international environment. At least 3-5 years progressive experience in quality Analytical skills with experience of operational processes for continuous improvement through application of Six Sigma or other proven quality tools and methodologies Demonstrated success managing team even in complex situations. Ability to work in a cross functional/matrix teams Flexibility to travel (60% of time) through the region for site visits, branch visits and key meetings attendance Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups including senior management Ability to effectively evaluate business performance and identify initiatives to drive improvement. About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation: We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Just some of our many benefits include: Competitive salary Flexible work schedule Opportunities to learn and grow 401K Employer Match 401k Employer Non-elective Contribution Well-being Program Medical, Prescription, Dental and Vision Insurance Digital Health Solutions & Telehealth Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Family Assistance Program (EFAP) Family & Medical Leave Parental Leave Leave to Care for a Domestic Partner Paid Time Off & Holidays Company Paid Life and AD&D Insurance Supplemental Life and AD&D Insurance Company Paid Short-term and Long-term Disability Buy-Up Long-term Disability Critical Illness Insurance Hospital Indemnity & Accident Insurance Identity Theft Protection Legal Insurance KONE Credit Union Tuition Reimbursement Commuter Benefits Annual Base Pay Range: The hiring range for this role in Lisle, IL is $135,500 – $177,870. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. We will also consider candidates in the following areas. Below are the different ranges applicable to those locations: Chicago: $135,500 – 177,870. Boston; New York: $145,700 – 191,205. Charlotte: $126,600 – 166,215. Nashville; Orlando: $120,300 – 157,920. Variable Compensation KONE Annual Bonus plan at 15% Target Incentive (60/40) based on achievement of company goals and individual goals. Come share your passion and energy to make a positive impact at KONE for our customers and your career! *Beware of Recruitment Scams!* KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Read more on At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.