Dental Front Office Specialist

Dental Front Office Specialist

Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.

Schedule: Monday through Thursday

What You'll Do:

• Greet all patients using scripts and office protocol, answer and manage all incoming calls.
• Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
• Verify and update patient information, inform patients of policies, enter data into the system.
• Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
• Verifies authorizations and accepts or transmits fax information for needed physician patient information.
• Collects co-payments at time of service, ensure proper billing.
• Check fax/phone/voicemail/email consistently for updates.

Skills and Experience:

Minimum 1 year of experience working in a Dental Front Office is highly preferred. Working knowledge of dental terminology, procedures and diagnosis and insurance is helpful.

Benefits:

• Medical (as low as $68/month), Dental, and Vision Insurance
• Vacation, Sick, and Holiday paid time off
• 401k with Company Match

In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we do NOT hire tobacco and nicotine users, including the use of e-cigarettes/vaping.