Assistant Property Manager

Assistant Community ManagerBear Real Estate Group is seeking an Assistant Community Manager to support the Property Manager in the day-to-day operations of our Kenosha, WI properties: Lofts 2, Brookstone Homes, Maplewood Apartments, and Kathleen's Court. This role will focus on delivering an exceptional resident experience, supporting leasing activities, following through on collections, maintaining administrative accuracy, and, when applicable, assisting with affordable-housing compliance.Duties and ResponsibilitiesOperations & Resident ExperienceDeliver a professional, welcoming front-line experience for prospects and residents through tours, follow-up, communication, and service recoverySupport daily leasing activities: lead management, application intake, tour readiness, and renewal support to help achieve occupancy goalsMaintain accurate online listings and ensure property information is current and aligned with company standards and processesAssist with resident engagement efforts (events, communications, community standards) to support retention and reputationFile ManagementSupport the Property Manager by preparing and organizing documentation for move-ins, renewals, and transfersTrack renewal schedules, assist with resident notice delivery per policy, and help ensure timely completion through proactive follow-upAssist with waitlist/interest list administration and applicant processing in alignment with Resident Selection CriteriaCollections, Financial, and Administrative SupportSupport rent collection efforts through resident communication, documentation, and follow-up; assist in delinquency tracking and weekly reportingEnsure rents are collected, posted, and accurately recorded in the resident's ledgersFile residents for Eviction/Legal/Collections action with direction from the Property ManagerPrepare and file notices as directed by the Property ManagerAssist with delivery tracking for required non-payment/small-balance notices per process and escalate issues timelyAssist with reporting cadence (weekly/monthly operational snapshots) and accuracy of resident, leasing, and collections dataAssist the Property Manager by ensuring all vendor invoices are received monthly and sent to AP timely once approvedAssist with vendor access and schedulingParticipate in site walks and standards checks (curb appeal, leasing presentation, common areas) and help implement corrective actionsRisk and SafetyEnsure all incidents, injuries, property damage, and emergencies are documented and reported promptlyEnforce company safety procedures and maintain site emergency plansMaintain confidentiality, professionalism, and internal controls expectations in all resident and business mattersQualificationsHigh school diploma or GED required; associate or bachelor's degree preferred or equivalent experienceMust have 2+ years of multi-housing experienceStrong Fair Housing knowledge requiredExcellent written and verbal communication skillsExcellent problem-solving, communication, and interpersonal skillsProficiency in RealPage/OneSite or comparable property management softwareProficiency in Microsoft Office (Outlook, Teams, Word, Excel, etc.Valid driver's license and reliable transportationCompetenciesMust demonstrate strong customer service skills, financial, problem solving, teamwork, accountability, and communication skillsCollaboration & Communication: Works seamlessly with team members and provides clear, timely reports to leadershipQuality & Safety Focus: Ensures a consistent standard of high-quality work, compliance, and resident safetyPhysical Demands and Work EnvironmentRegularly required to stand, walk, climb stairs, and inspect interior/exterior areasOccasionally required to lift up to 25 poundsWork may include evenings, weekends, and emergency response situationsFrequent computer use requiredWhat You'll Love Working HereInvest in Your Future: 401(k) with company match, plus annual merit-based increasesPrioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA optionsRecharge and Renew: Generous paid time off and 8+ paid holidaysVoluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital IndemnityKeep Growing: Ongoing education, leadership training, and advancement opportunities across all departmentsCelebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programsMake an Impact: Contribute to meaningful projects that shape neighborhoods and improve livesBe Rewarded: Eligible for performance-based bonuses and commissionsThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.