Licensed Insurance Customer Service

Job Description

Job Description

Are you an experienced and licensed insurance professional with Allstate Insurance experience, but feel stagnant in your current role? Are you working in an agency that's just going through the motions and not growing? Do you have Allstate Customer Service experience but are seeking more support in an uplifting and team first environment? ITS TIME TO BREAK THROUGH AND ELEVATE YOUR CAREER! At our agency, we will invest in you from Day 1 with attentive and engaged management that rallies for your success. We provide a team-oriented environment where people work hard, support one another, and still take time to have fun together via team outings several times a year. We want you to be fulfilled and enjoy helping our customers while providing the best solutions. We put our customers first and that's why our customers choose to stay with us year after year! We are looking for a Licensed Service Professional that can assist us in our continued growth trajectory. In this position you can expect a salary of 52k with monthly and annual commission opportunities allowing you to reach up to 65k annually. In this role you will work 38 hours but be paid for 40 on a weekly basis! Visit our website:

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Health Insurance

Appreciation Lunches

Work from Home

Free PTO Day for Bday

Team Building Events

Paid Time Off (PTO)

Dental Insurance

Retirement Plan

Evenings Off

Daily Team Meetings

Work Equipment Supplied

• Ability to develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests accurately with a keen attention to detail and efficiency.
• Handle incoming claim calls from customers with professionalism and empathy
• Document each customer interaction thoroughly in eAgent.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Provide exceptional customer service. while identifying solutions that best fit the customer's needs.

• Property & Casualty insurance license is required.
• Allstate Experience is a MUST
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Be a great self-starter with a sense of urgency.
• Proficient ability to multi-task, follow-thru and follow-up.
• Must be well versed in eAgent and Allstate systems
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.