Inpatient Case Manager (Full-Time, Day)

Inpatient Case Manager

At NorthBay Health, the Inpatient Case Manager is to assess, plan, implement, monitor and evaluate options and services to affect an appropriate, individualized plan for hospital patient care across the continuum of care. The Inpatient Case Manager will follow assigned patients working with team members and Social Services to prioritize and strategize each day's activities. Using independent judgment and discretion, the patient must be assessed and reassessed as an ongoing process to address the patient's broad spectrum of needs.

The Inpatient Case Manager utilizes clinical knowledge and competence, positive communication skills, problem solving and conflict resolution techniques, ability to effect change, strong skills in assessment, organization, and time management. The case management process requires a focus on critical thinking skills, customer service skills, setting appropriate goals and measuring outcomes to effectively ensure optimal patient outcomes with consideration to financial and healthplan resources. The Inpatient Case Manager at NorthBay Health must be able to demonstrate adherence to the department and system policies, procedures, quality assurance, guidelines and goals of the department and the organization.

Qualifications

1. Graduate from an accredited school of professional registered nursing, BSN is required (excludes those employees grandfathered as outlined in March 2014 letter).
2. Minimum of 2 years acute clinical nursing experience preferred. Case Management experience strongly preferred. Experience can be in lieu of Master's in Nursing with an emphasis in Case Management.
3. Current California state RN license. Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred.
4. Basic knowledge of personal computer and software for word processing and good keyboard skills required. Ability to enter and retrieve data from relevant computer systems required. Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation. Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards. Knowledge of levels of care: acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature.
5. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration and Competence. Ability to demonstrate caring, collaboration, competence, and communication behaviors by communicating effectively with patients/families, physicians, health care personnel, supervisory staff, and peers. Demonstrates open and honest communication. Demonstrates the ability to be organized and efficient in prioritizing and managing assignments with minimal oversight and direction. Demonstrates the willingness to research, learn, and obtain knowledge for the performance of the position. Demonstrates a courteous, professional demeanor and team spirit and the ability to work in a collaborative, effective manner. Utilizes critical thinking, and applies sound clinical judgment and assessment skills for decision making.

Compensation: Offered hourly rate based on years of experience as a Case Manager