Heat Treating Sales Engineer

Heat Treating Sales Engineer

The Heat Treating Sales Engineer serves as a liaison in the sales process when technical equipment or services are involved. This is a full time (non-remote) position at our corporate Fridley, MN facility that will support the Indianapolis, IN heat treating facility. Reports to the Director of Sales & Marketing.

Roles & Responsibilities

• Consults with existing and potential clients to assess and understand their heat treatment needs.
• Accurately prepares quotes.
• Follow up on requests for quotes and create opportunity pipeline of new business.
• Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
• Provides expertise and support to sales teams to communicate products, services, and client needs.
• Proposes improved materials or products to customers and explains benefits of changes.
• Provides support to customers and works to resolve problems.
• Applies knowledge of the field and product features to match products to the needs of clients.
• Answers inquiries from clients concerning products, their uses, and the industry at large.
• Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and products are distributed properly.
• Periodically prepares and reports results, status of accounts, and leads to manager.
• Performs other duties as assigned.

Specific Work Hours:

• Monday-Thursday (9 hours)
• Friday (4 hours)
• Some flexibility available

Requirements

Required:

• Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
• Ability to travel nationally.
• Proficient with Microsoft Office Suite or related software.

Education:

• Bachelor's degree in Engineering or field related to products and services being sold preferred.
• 3+ years of heat treating industry experience required.

Attributes:

• Excellent organizational skills and attention to detail.
• Ability to apply engineering, technology, or other related principles to sales.
• Excellent verbal and written communication skills.