Coordinator - Claims

Coordinator – Claims

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Claims Coordinator , you’ll be responsible for timely and professional claim assistance and support of the claims team and claims leader. The ideal candidate is a detail-oriented, customer-service-focused professional who acts as a thoughtful advocate for the client while maintaining positive relations with Producers, Account Managers, and carriers. This role requires a critical thinker who can analyze claim situations, identify opportunities to educate clients, and continuously expand their knowledge of property casualty coverages and claims advocacy.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High School Diploma or equivalent required; Bachelor’s degree is preferred
• Must be detailed with excellent organizational and time management skills
• Good interpersonal skills and high sense of urgency
• Excellent written and verbal communication
• Critical thinking and analytical skills
• Outstanding customer service orientation with a genuine commitment to client advocacy**
• Prior success and experience operating in a fast-paced environment
• Ability to effectively build and maintain positive working relationships with clients, management and peers
• Strong interpersonal and customer-service-related skills
• Proficiency in MS office applications (specifically Excel) required

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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