Parts Counter Specialist - Park Place Lexus - Plano, TX

Parts Counter Specialist - Park Place Lexus - Plano, TX Plano, TX, USA Job Description Posted Monday, June 8, 2026 at 5:00 AM As an Automotive Parts Counter Associate you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Responsibilities Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner Inform customers of companion part requirements while ensuring the customer is exposed to the full product line Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable Pull and fill orders from stock Notify parts manager of out-of-stock parts or shop materials that need immediate attention Notify all necessary parties when special ordered parts have been received Pull orders and ensure all parts are tagged with customer names and job number Follow department policy and instructions on the special ordering of parts, plus S.O. aging Follow up on back-ordered parts and replenishes assigned inventory daily Maintain a prompt, efficient and timely flow of paperwork Makes sure all internal requests for parts are billed on service repair order Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required Receive payment from retail customers or obtain credit authorization Assist outside sales representatives with their orders Excellent communication and customer service skills, and able to maintain a professional image and demeanor Ability to multi-task in a fast paced environment Strong computer & phone skills is required (Internet, MS Outlook) Proficient in CDK is a plus! Qualifications Degree in automotive technology or military equivalent experience Bi-lingual is always a plus! Must be at least eighteen years of age Must have a valid Driver's License Must be able to pass pre-employment screen (background and drug test) Company Benefits Pay and Recognition Weekly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible) Insurance / Retirement Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet insurance Learning, Tuition Assistance and Career Development Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: Employee assistance program Employee discounts on parts and service repairs Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. #J-18808-Ljbffr Asbury