Claims Center Business Analyst

We are seeking an experienced Claims Center Business Analyst with a strong background in Guidewire ClaimCenter projects. The ideal candidate will have hands-on experience in the claims lifecycle, product configurations, integrations, and Agile delivery methodologies. This role involves collaborating with cross-functional teams to gather requirements, define business processes, and support implementation and troubleshooting activities. Roles and Responsibilities Serve as a subject matter expert in Guidewire ClaimCenter, including claims lifecycle, integrations, out-of-the-box functionality, product model, business rules, and incident troubleshooting. Collaborate with business stakeholders, developers, and QA teams in Agile environments to deliver high-quality solutions. Document detailed Software Requirements Specifications (SRS), use cases, and wireframes to support development and implementation. Utilize defect and ticketing tools (e.g., Rally, JIRA) to document requirements, user stories, and defects, and track progress throughout the project lifecycle. Participate in daily stand-ups, sprint planning, and cross-functional team meetings to ensure alignment and timely delivery of requirements. Analyze business processes and provide recommendations for system enhancements or process improvements. Assist in incident investigation, root cause analysis, and resolution of issues within ClaimCenter. Required Qualifications 4+ years of experience with Guidewire ClaimCenter projects, including functional and technical understanding of the system. Strong experience with Agile methodologies and practices. Proven ability to produce detailed SRS documents, use cases, and wireframes. Experience working with defect/ticketing tools such as Rally, JIRA, or similar platforms. Strong collaboration and communication skills, with experience working daily within cross-functional teams. Analytical and problem-solving skills, with a keen eye for detail. Preferred Qualifications Prior experience with ClaimCenter integrations and product model customization. Knowledge of insurance claims processes across multiple lines of business. #J-18808-Ljbffr