In-house Marketing Rep

Spinnaker Resorts Job PostingSpinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests.As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.JOB DESCRIPTION SUMMARYThe In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation.DUTIES AND RESPONSIBILITIESRepresenting sales/marketing at check-in on Saturday and SundayBooking owners and guests at check-in for a timeshare tour with our in-house departmentBooking owners and guests via telephone for a timeshare tour with our in-house departmentBook owner leads for Bounce Back packages and road shows through face-to-face interaction and by phoneProviding concierge services to our owners and guests at check-in and via telephoneAssisting owners and guests with issues by referring information to engineering and owner servicesEntering all booking data into SPI for generating tour arrival reportsPlanning, hosting and/or attending two or three events throughout the week such as a breakfast, BBQ's, cocktail party, orientations for the owners and guests.Creating and delivering invitations and other correspondence to the timeshare villas for the purpose of generating toursMaintaining levels of tour volume, gifting limits, and penetration goals as dictated by management.Performing other related duties & special projects as requestedKNOWLEDGE, SKILLS AND ABILITIES REQUIREDAbility to effectively deal with people and situations.Ability to communicate effectively, both orally and in writingExcellent phone etiquetteProficient with Microsoft OfficeType 30+ words per minuteAbility to establish priorities, work independently, and proceed with objectives without supervision.Ability to handle and resolve recurring problems.OPTIONAL SKILLS A PLUSKnowledge of Spinnaker Resorts and or the timeshare industryPrior experience in Sales/Customer ServiceBENEFITS (if eligible)Weekly Pay and Direct DepositHealth Insurance (Medical/Vision/Dental)Company-Paid Life InsurancePaid Time Off (PTO) ProgramPaid Vacation and Holiday Pay401 (K) Retirement Plan with a Company Match (based on eligibility)Employee Wellness ProgramsFitness Center ReimbursementOngoing Professional Development OpportunitiesEmployee Family & Friends Discounted StaysVarious Employee Discounts (Local Businesses and National Retailers)Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)Company-Supplied Uniforms and Equipment (Applicable Positions)Flexible Work Schedules