ServiceNow Upgrade Management Engineer

OpenKyber has a client that is seeking a Cloud/DevOps Engineer in Grapevine, TX.

Key Responsibilities:

• Design, deploy, and manage Azure infrastructure services, including: Virtual Networks (VNets); Virtual Machines; Azure Storage; Load Balancers; Application Gateways; Key Vault; Azure Backup; Azure Monitor; Azure DNS; Azure Virtual WAN
• Support hybrid cloud environments integrating on-premises and cloud resources
• Implement highly available, resilient, and secure infrastructure architectures
• Evaluate and recommend cloud technologies and infrastructure improvements
• Develop and maintain Infrastructure as Code (IaC) using Terraform, Bicep, ARM Templates, & Ansible
• Design, implement, and optimize CI/CD pipelines using Azure DevOps, GitHub Actions, Jenkins (preferred)
• Automate infrastructure provisioning, configuration management, and operational tasks
• Support Git-based source control and automated deployment processes
• Administer and support: Windows Server environments; Red Hat Enterprise Linux (RHEL); Active Directory; DNS; DHCP; Certificate services
• Perform system patching, upgrades, troubleshooting, and performance tuning
• Implement security hardening and compliance best practices
• Design and support network connectivity across cloud and on-premises environments
• Troubleshoot routing, firewall, load balancing, and connectivity issues
• Understand and support: TCP/IP; VPNs; ExpressRoute; BGP; DNS; Network segmentation; Security groups and firewalls
• Implement monitoring, logging, and alerting solutions
• Develop operational runbooks and automation workflows
• Support incident response, problem management, and root cause analysis
• Continuously improve platform reliability, performance, and security
• Partner with application teams to develop cloud-native and automated deployment solutions
• Work closely with Cybersecurity teams to ensure compliance and governance standards are maintained

REQUIREMENTS:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
• 5+ years of Infrastructure Engineering experience
• 3+ years of Microsoft Azure engineering experience
• 3+ years of DevOps, automation, or platform engineering experience
• Experience with IaC solutions such as Terraform, Bicep, or Ansible
• Experience building and supporting CI/CD pipelines
• Strong Windows Server administration experience
• Strong Red Hat Enterprise Linux administration experience
• Experience with Git repositories and version control practices
• Knowledge of enterprise networking concepts and troubleshooting
• Excellent problem-solving and troubleshooting skills
• Strong written and verbal communication skills

Experience with:

• Azure Landing Zones
• Hub-and-Spoke Architecture
• Microsoft Entra ID
• Kubernetes (AKS)
• Azure Policy
• Azure Monitor
• Azure Sentinel
• PowerShell
• Python
• REST APIs
• ServiceNow integrations

Preferred Qualifications:

• Azure Administrator (AZ-104)
• Azure Solutions Architect (AZ-305)
• Azure DevOps Engineer Expert (AZ-400)
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)

Desired Competencies:

• Strong infrastructure engineering foundation
• Automation-first mindset
• Strong understanding of security, governance, and cloud best practices
• Self-starter with the ability to manage projects independently
• Excellent collaboration and stakeholder management skills
• Continuous improvement and learning mindset
• Ability to bridge traditional infrastructure operations and modern DevOps practices

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in OpenKyber's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. OpenKyber is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from OpenKyber and its affiliates, and service providers. Note that if you choose to communicate with OpenKyber via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

For applications and inquiries, contact:View email address on us.fitly.work