Program Manager, EPD Operations
Virtual Vocations Inc
Seeking a full-time Program Manager, EPD Operations, who will manage and improve operational processes within the Engineering, Product & Design teams, working remotely to enhance efficiency and productivity. Key Responsibilities Own and continuously improve processes for bug tracking, incidents, reliability, and escalations to enhance operational health Analyze operational health data to identify trends and provide insights for improvement initiatives Build and maintain dashboards and reports in tools like Jira and Snowflake to ensure visibility into operational progress Required Qualifications Experience as a Program Manager or Technical Program Manager, particularly in a remote startup environment Deep understanding of engineering operations, workflows, and common friction points Proven ability to own operational health processes and drive measurable efficiency gains Strong data skills, including experience with dashboard creation and data interpretation Familiarity with Agile methodologies and project management tools such as Jira and Notion
Vacancy posted 4 days ago
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