Chick-fil-A Restaurant Operations Manager

Job Description

Job Description

Company: Chick-fil-A El Dorado [AR]

• Work directly alongside Owner/Operator Cole Caddenhead, who grew up in the Chick-fil-A family, served as a General Manager, and completed the Leadership Development Program before opening his own restaurant. He is passionate about investing in people and building a team where leaders can grow.
  
• Build a long-term career with Chick-fil-A, where leadership development is a priority and growth opportunities are truly unlimited.
  
• Join a restaurant that has built a strong culture from day one, with excellent team retention, and an Operator who is intentionally investing in both his team and the El Dorado community.
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Paid Vacation
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an enthusiastic, high-capacity Restaurant Operations Director to join our team at Chick-fil-A. This hands-on leadership role is designed for individuals who are ready to build a long-term career with one of the most respected and fastest-growing restaurant brands in the nation.

This is more than a management position, it’s an opportunity to take full ownership of restaurant operations, lead at a high level, and make a lasting impact on both your team and your guests. You will work directly alongside an experienced Owner/Operator while receiving the structure, mentorship, and support that Chick-fil-A is known for.

This role offers significant autonomy, allowing you to drive results, develop future leaders, and influence the overall success and direction of the business.

Your Impact

• Lead the overall day-to-day operations of the restaurant, ensuring excellence in hospitality, food quality, speed of service, and execution.
  
• Partner with the Owner/Operator to turn the restaurant's vision into actionable strategies that drive long-term growth and success.
  
• Develop and coach Directors, Team Leaders, and future leaders through intentional mentorship and leadership development.
  
• Build and sustain a high-performing culture where team members are challenged, supported, and equipped to grow.
  
• Oversee financial performance by managing labor, food cost, budgets, and operational systems to maximize profitability.
  
• Ensure operational consistency through strong systems, food safety, audits, and process accountability.
  
• Collaborate with department leaders to set goals, solve challenges, and continuously improve restaurant performance.
  
• Drive key business results, including guest satisfaction, speed of service, food safety, and year-over-year sales growth.
  

Background Profile

• 3 years of Leadership experience
  
• Must be able to pass a background check
  
• Bachelor's Degree (preferred)
  
• Hospitality experience (preferred)
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP.