Manager

Store Manager

Are you ready to take the next step in leadership at Dunkin'? We're looking for a motivated, high-energy Restaurant Manager to lead our team, drive results, and create an outstanding guest experience every day!

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

What's in it for you?

• Competitive wages with bonus opportunities
• 401K with company match: Save for your future with our matching program
• Medical & dental insurance
• Paid time off
• Lots of potential for growth within the company for those who work hard

Essential skills:

• Experience in the food service industry - Food safety, Serve Safe Certification is a plus!
• Business savvy – Understand and analyze what drives profit & loss performance.
• Strong communicator – Deliver clear and effective verbal and written communication.
• Balanced leadership – Know when to coach, support, and take charge as both a leader and a manager.
• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
• Stress management – Stay cool and collected in a fast-paced environment.
• Innovative – Bring fresh ideas to improve operations and guest experiences.
• People-person – Genuinely enjoy connecting with guests and team members.
• Charismatic & genuine – Lead with confidence, authenticity, and enthusiasm.

Your role

The restaurant manager is responsible for ensuring that, first and foremost, the overall operation of the restaurant adheres to Dunkin Brands and Company standards. Furthermore, the restaurant manager is expected to build profitable top line sales by developing a team which delivers operational excellence. The ultimate test of their success is the quality of leaders they are able to produce through their internal development system.

Main responsibilities of a store manager

• Responsible for every aspect of everyday supervision of store outlets
• Takes care of stock, staff, and sales management
• Oversee daily operations – Ensure the restaurant runs smoothly while maintaining Dunkin' Brands and Company standards.
• Drive sales & guest satisfaction – Set goals, implement strategies to boost sales, increase guest loyalty, and enhance overall performance, and celebrate success
• Ensure compliance & quality – Uphold food safety, cleanliness, cash handling, and security procedures.
• Foster a positive culture – Build a supportive, high-energy environment where employees love to work and grow.
• Manage inventory & costs – Keep an eye on waste, and expenses to maximize efficiency.
• Team builder – Cultivate a strong, motivated crew that thrives together. Hire, train, and inspire a team that delivers fast, friendly, and accurate service every time.
• Managing budgets
• Maintaining budgets and financial/statistical records
• Dealing with customer complaints and queries
• Maximizing profitability and productivity
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancement

If you've got the skills, passion, and leadership drive, we want YOU to lead our team!

Apply today and take your career to the next level!

• Confidence
• Resourcefulness
• Organizational & teamworking skills
• Verbal and written communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example
• Arrive on time
• Can foresee problems before they arise
• Previous managerial experience strongly preferred
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Must submit to a background check