Administrative Coordinator
Ascend
Job Description
Job Description
Our client is seeking a Tenant Services Coordinator to support their property management team. This is a fulltime, onsite position in Washington, DC.
POSITION RESPONSIBILITIES
The Tenant Services Coordinator is responsible to assist in directing and coordinating activities of on-site and offsite Life Science/Lab/office. This person will assist in effectively implementing procedures, cost controls and policies; maintain good tenant and vendor relations; assist property management team in maintaining invoice records and contacting vendors/setting up accounts, as well as other duties as they may be assigned. Responsibilities include but are not limited to:
- Answer management phones and assist with tenant needs
- Respond to inquiries by providing routine information and/or taking and delivering messages
- Prepare and distribute correspondence
- Process incoming and outgoing mail
- Assist with meeting, event and other scheduling and coordination
- Assist as requested with coordinating special events such as holiday events/parties, welcome lunches, book fairs, blood drives, food drives and other tenant and community events
- Assist with publication and distribution of tenant newsletter, maintenance of property website
- Maintain inventory of office supplies and property staff directory
- Maintain accurate and up to date tenant, team and vendor contact lists
- Maintain compliant certificates of insurance for tenants and vendors
- Manage Tenant Work Order system, ensuring timely completion in accordance with SOPs
- Coordinate tenant survey process, including annual action plan implementation
- Assist team with vendor coordination as requested or assigned
- Assist with preparing and administering service agreements
- Establish and maintain good record keeping and filing systems for tenant, vendor and property files
- Responsible for accounts payable, accounts receivable and reporting at the property level
- Process vendor invoices in a timely fashion, ensuring compliance with contracts and proper coding
- Track invoices to ensure vendors are submitting timely
- Prepare and distribute Tenant billings
- Provide management team with aged delinquency reports, follow up with tenants as needed and send delinquency letters as requested
- Assist with budget preparation as requested
POSITION REQUIREMENTS
- High school diploma required, associate or bachelor’s degree preferred
- Previous commercial property management experience preferred
- Experience with MRI and Yardi software
- Previous experience in real estate accounting and familiarity with monthly accounting cycle, including an understanding of A/P, A/R, and commercial leases
- Possess professional demeanor and excellent interpersonal and customer service skills
- Have access to reliable transportation
- Computer literate and proficient in MS Word, Excel, PowerPoint, Outlook
- Excellent communication skills, both verbal and written
- Ability to work independently
- Able to prioritize tasks and projects and thrive in a fast-paced environment
- On-site attendance is an essential function of the job and is required in-office at company office or at properties five (5) days per week
COMPENSATION
60-65K DOE
Vacancy posted 21 days ago
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