Co-Pay Assistance Collections Specialist

Responsibilities Ensure timely and accurate submission of patient statements Ensure proper follow-up is performed on all outstanding balances Evaluate eligibility for Copay Assistance & Hardship Program and identify possible funding sources Follow internal and external policies and procedures Escalate problems as necessary to ensure timely resolution Ensure balances that are billed to a patient are appropriate by reviewing the primary payer EOB and other account information as necessary Maintain the patient billing phone line and answer and respond to patient questions and concerns in a timely manner Submissions & Collections of Copay Assistance Payor accounts for assigned payers Re-enroll patients yearly for Copay Assistance and Hardship Programs Additional duties as assigned Requirements High School Diploma or equivalent 2-3 years of experience in electronic claims submission and medical collections preferred Working knowledge of insurance plans including but not limited to Medicare and Medicaid preferred Industry experience with billing/collections in DME, home infusion and/or enteral preferred Accounts receivable and accounting experience preferred Knowledge of CPR+ software preferred #J-18808-Ljbffr Jobtailor