Ticket Sales Internship
Teamwork Online
Cyclones Home Game Intern
This position is responsible for working Cyclones home games and assisting in sales related task throughout office hours at the sole discretion of Ticket Sales team.
Objective/Goals
The intern will obtain various skills while working closely with the ticket department through hands-on experience assisting with the ticket sales needs of a professional sports team. Position reports directly to the Senior Ticketing Manager.
Responsibilities
Maintain season ticket and individual game ticket records
Learn Archtics ticketing system to assist with customer transactions and report generation
Assist with season ticket holder events and initiatives
Make outbound & service inbound sales calls
Sell family four packs, voucher packs, & group tickets
Working a majority of 36 home games
Working non-game day events such as our 5K, season ticket member events, etc.
Provide excellent customer service to the Cyclones fan base and public
Perform other duties as assigned
What You Will Learn
The ability to work in an office environment and home games.
The steps of the sales cycle
How to use sales software programs such as Archtics and CRM
How to assist with lead generation, prospecting, calling members/leaders of groups associated with theme nights, order entry and ticket delivery
How to interact with customers on game nights, including assisting with in-game recognition/receptions and pre and post-game fan experiences
How to promote the Cincinnati Cyclones at various events
Time
This is a 32 week long internship that will last from October 2026 May 2027
20+ hours per week.
All Cincinnati Cyclones home games
Compensation
This is a paid internship. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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