Director of Orthodontic Operations

Director Of Orthodontic OperationsMB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Director of Orthodontic Operations. This is an excellent opportunity to work in a highly collaborative team while independently managing multiple job tasks and responsibilities.MB2 proudly collaborates with more than 850 Dentist Owners and supports over 860 practices across 45 states. Under the visionary leadership of our CEO, Dr. V, you will find a fulfilling career within the MB2 family right from the start. Join us today and discover why MB2 is widely recognized as an exceptional workplace that fosters professional growth and an unparalleled sense of community.The Director of Orthodontic Operations' primary responsibility is to provide strategic oversight and mentorship of Operations, while also being directly responsible for the operational and financial success of multiple dental practices across the United States. The Director of Orthodontic Operations serves operating Dentist owners by holding direct reports accountable to day-to-day practices that meet immediate needs while positioning the practice for growth. The Director of Orthodontic Operations is skilled and experienced at creating annual budgets, strategic planning, project management, talent calibration, growth and development plans, financial statement analysis, verbal and written communication, and modeling professional, ethical, and highest standards of behavior.This is a remote position with required travel approximately 50% of the time.Benefits OfferingsCompetitive pay + bonus opportunitiesMedical, dental, vision, and life insuranceShort and long-term disabilityGenerous PTO and paid holidaysTraditional and Roth 401(k) optionsReferral Bonus ProgramEssential ResponsibilitiesModel outstanding service to clients, including superior written, verbal, and other communication skills. Identify team member strengths and areas of opportunity related to leadership and management skills. Train, coach, and mentor team members to optimal service excellenceInterview, hire, and retain top-tier talent in partnership with human resources to ensure staffing needs are met, turnover is controlled and decreasing year over year, and team members grow throughout the organizationOn-board all team members to seamlessly integrate into the dynamic business environment while continuing to meet the business needsTrain operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as neededHold team members accountable to published and clearly defined goals related to business and/or growth and development plansPartner with operating owners and executive leadership to make operational decisions to benefit the dental practice.Understand, analyze, and action plan key performance metrics to successfully lead and grow the multi-unit business within an assigned territoryReview operating performance results and take immediate steps to implement corrective action as needed while creating and executing long-term strategic plansPartner with dedicated corporate departments and executive team members to design sustainable and scalable programsBe strategic. Understand operational areas of opportunity, create action plans, and execute plans to grow and enhance the businessOrganize all projects, initiatives, and programs via project charters; share updates at regular and timely meetings while tailoring the message to specific audiencesThoroughly understand key performance indicators and drivers that affect key metricsThoroughly understand benchmarks and standards for key business indicators and, when out of line, course correct for immediate correction and sustained performanceAssess practice needs and strategically plan to make improvementsKeep up to date on industry trends, related current events, and best practicesHold team members accountable for annual training requirements, performance reviews, and other company requirementsProvide thoughtful, documented, timely, and helpful feedback to direct reports, focusing on solutions, continuous improvement, and positivityKnowledge and Qualifications7+ years of experience in the orthodontic field is required2+ years of multi-site experience is requiredStrong attention to detail and exceptional organizational abilitiesProficiency in delegation and remote managementExcellent communication skills, capable of effective communication across all organizational levelsMB2 Dental Solutions, LLC is an equal opportunity employer.