Program Technician

Job Description and Duties

This is a great opportunity to support CDFW's mission by providing front-line licensing and administrative services in the Eureka office. We are looking for a motivated, detail-oriented individual to process a wide range of hunting, fishing, and commercial licenses and permits; provide dependable customer service at the counter and by phone; and ensure accurate daily transactions. The incumbent will be the subject matter expert for licensing procedures, regulations, and office protocols, mail processing, and various office and safety responsibilities. See the attached duty statement for additional details regarding these job duties.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program.

Please follow the link for more information regarding the 2025 Personal Leave program:

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In order to be eligible for this position, you must either be transfer eligible or take and pass the following exam.

Class Title: Program Technician

You will find additional information about the job in the .

Working Conditions

This position is designated as office based and is not eligible for telework. The work takes place in an office setting under artificial light. The work involves prolonged periods of sitting or standing at a computer, standing and walking for brief periods of time. Daily, frequent use of a keyboard, mouse, co mputer, scanners and phone. There is at times the presence of weapons, carcasses, and undesirable smells in the office, particularly during hunting season.

Special Requirements

Experience in customer service in person and on the phone. Can communicate with co-workers from various programs.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Aptitude to work independently with little or no supervision, work well with a team and be flexible. Ability to react calmly and exercise good judgment under pressure with frequently changing priorities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Filing Instructions

You must reference Position Number 565-111-9927-005 and RPA Number E-R1 ADMIN 26-007 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.

It is recommended that Application Packages be submitted electronically through your CalCareer Account at . If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.

Applications that do not follow the Filing Instructions may not be considered.

This advertisement may be used to fill additional vacancies for this JC.

Resume – Resumes will be reviewed in addition to the STD 678 for employment history. Resumes must include the complete to and from dates (MM/DD/YYYY) and hours worked per week.

All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.

Applicants must submit a complete and accurate application package, free from spelling, grammar, and punctuation errors.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.