IT & Operations Specialist

Orchard Village is looking for a full Time IT & Operations Specialist. Enhances organization-wide use of various software systems to provide for improvement and optimization of business operations. IT & Operations Specialist Responsibilities: Teach and instruct end users on Microsoft Office applications and general computer use. Act as primary contact for technology problems by OV staff. Track and troubleshoot problems. Contact service providers as required. In collaboration with off-site technical support, maintain technology hardware. Be conversant with software in use including ADP, Abila/MIP, Therap. Implement and support daily office procedures such as: setting up new users, new machines, managing voice/data service to all agency locations, password resets. Maintaining inventory of equipment. Maintaining staff directories, org charts. Oversee print/copy stations, ensuring machines are functioning properly and are serviced on a timely basis. Manage voice and data service. Manage cell phones and similar devices along with relationship with service providers. Provide support to program, development and business office staff as needed. Handle procurement of IT supplies at competitive pricing. Travel to offsite locations as needed. Maintain confidentiality with client and staff information and data. Exhibit initiative, critical thinking and patience. Work cooperatively with others to promote positive work flow. IT & Operations Specialist Qualifications: Two years related experience. Power-user of Microsoft Office (Outlook, Work, Excel, Power Point) and Windows. Working knowledge of Access and Visio. Ability to train staff and willingness to provide assistance. Good communication skills including the ability to receive oral and written instruction and provide information to vendors and employees. Strong attention to detail. Ability to prioritize and organize work. Valid driver's license and personal vehicle required. IT & Operations Specialist Benefits include: 401(k) Employee assistance program Paid time off Referral program Access to finding childcare & applying for financial assistance #J-18808-Ljbffr Mgcci