Customer Service - El Mirage
Pella
Customer Service Representative
The purpose of a Customer Service Representative is to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Efficiently communicate projected installation dates with customers. Additionally, a customer service representative's purpose is to complete tasks, and resolve challenges with other departments.
Responsibilities
- Contribute to the achievement of the Avanti objectives by displaying proficiency in their areas while completing projects and responsibilities assigned in a professional manner.
- Take ownership and quickly resolve any issues regarding customer/homeowner requests by managing expectations and scheduling service.
- Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by building a sustainable relationship with our customer accounts.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Creating customer service tickets for required service and parts.
- Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems.
- Proper documentation of customer activities, progress, and service issues.
- Willingness to provide improved solutions to become more efficient; systems, reporting, communication, labeling etc.
- Cross-train, share best practices and continually learn other departments/locations roles and dynamics for continuous growth.
- All other duties and responsibilities outlined in the customer service playbook or otherwise assigned by leadership.
Qualifications
- Punctual and reliable; be at work on time every day and the ability to work in a team environment.
- Strong phone contact handling skills and active listening
- Problem solving skills required, willingness to learn.
- Microsoft Programs experience Outlook, MS Teams, and MS Excel
- Construction and Window knowledge preferred.
- Bilingual Spanish/English a plus
- Embrace, improve, and more importantly enjoy the opportunity to grow with Avanti.
- Consistency complete day to day tasks of a customer service representative per standard work routine.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service - El Mirage in El Mirage, AZ vacancy
- ...following. Other duties may be assigned. Service Desk Tier 1 and beginning Tier 2... ...questions from groups of managers, clients, customers, and the general public. Mathematical Skills... ...5 PM Job Schedule Full time Locations El Mirage, AZ, United States (On-site) #J-18808-...SuggestedFull timeWork at office
- ...Amtrak is hiring for various positions including conductors, engineers, and customer service representatives. Competitive wages with comprehensive benefits and travel perks. Opportunities for career growth in a dynamic work environment. Join a leading passenger rail service...Suggested
Amtrak
El Mirage, AZ1 day ago - HMG Careers is seeking a dedicated professional for a full-time remote position based in El Mirage, Arizona. This role offers flexible work hours and plenty of opportunities for advancement into management. Your responsibilities will include connecting with clients, presenting...SuggestedRemote jobFull timeFlexible hours
- ...enthusiastic, driven, and experienced Assistant Store Managers to join our dynamic teams at our El Mirage location. If you're passionate about leadership, customer service, and creating a welcoming environment for cannabis consumers, we want to hear from you! About...SuggestedNight shift
- ...About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple... ...communication truly matter. What You’ll Do Handle customer-service or sales calls (inbound and outbound). Follow detailed...SuggestedFor contractorsWork experience placementRemote workFlexible hours
VortexWorks
Peoria, AZ3 days ago - ...goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de‑escalate customer situations while finding an appropriate solution; involves upper...Hourly payWork experience placementWork at officeLocal area
Goodwill of Central and Northern Arizona
Peoria, AZ4 days ago $23 - $30 per hour
...Customer Support Specialist Location: Desert Ridge, AZ Employment Type: Full-Time Compensation: $23–$30/hr + quarterly performance based... .... This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles...Full timeSerenity Mental Health Centers
Peoria, AZ2 days ago$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local areaSlice Merchant Services
Youngtown, AZ18 hours ago$17.5 - $22.5 per hour
...Customer Service Lead AZ $17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled...Hourly payShift work- ...are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and... ...to safety and quality.* Deliver world class customer service everyday.* Partner with your local Operations Team to execute a...Full timeTemporary workLocal area
Glassusa
Peoria, AZ3 days ago $100k
...closer Comfortable with face-to-face selling Resilient, self-motivated, and goal-oriented Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-...Weekly payLocal areaRemote workVisa sponsorshipFlexible hoursXplor Education
Peoria, AZ4 days ago$18 per hour
...Customer Service Specialist We need your next-level service mindset at the best in pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from...Hourly payWork at office- Role Overview We are seeking a dependable and customer-focused Remote Customer Care Specialist to assist clients with travel planning and... ...in a remote environment while providing excellent customer service throughout the travel planning process. Key Responsibilities Assist...Remote jobWork from homeFlexible hours
- ...Customer Service Representative The Customer Service Representative is responsible for being the central point of contact for our customer accounts, ensuring seamless coordination across all aspects of order management by managing orders from receipt through acknowledgment...Work at officeFlexible hours
$18 per hour
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top‑point service from the industry leader with...Hourly payWork at office$18 per hour
Overview As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top‑note service from the industry leader with more than 120 years of protecting homes and businesses. The Customer...Hourly payWork at office$23 - $30 per hour
Customer Care Specialist Location: Desert Ridge, AZ Employment Type : Full-Time Compensation: $23-$30/hr + quarterly performance based... ...Customer Care Specialists to guide individuals through a structured service program designed to support personal progress and well‑being....Full timeCurrently hiring- ...Customer Service Representative At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping...Work at officeMonday to FridayShift work
- A leading creative retail company in Peoria is looking for a Customer Experience Manager to enhance customer satisfaction and lead store... ...have strong retail management experience, exceptional customer service skills, and the ability to lead a team. This role includes...Full time
$18 per hour
A pest control services company in Peoria, Arizona is hiring a Customer Service Specialist to improve customer interactions and schedule service appointments. Candidates will receive comprehensive training, competitive pay starting at $18 per hour, and benefits including...Hourly pay$52k - $75k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsWork at officeRelocation packageFlexible hours- A payment solutions company is looking for self-driven sales professionals for their remote sales team. This role offers unlimited income potential and is commission-based, perfect for motivated individuals. You will scout clients, close deals, and enjoy benefits like health...Remote jobFlexible hours
- ...Account Manager - State Farm Agent Team Member in Peoria, AZ. This full-time role is pivotal for agency growth and relies on strong customer relationships and sales skills. You'll conduct policy reviews, resolve issues, and sell insurance products to clients. The ideal...Full timeFlexible hours
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Sun City, AZ11 days ago- ...Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways....Local areaRemote workWork from home
Teleperformance USA
Peoria, AZ2 days ago - ...Description Job Summary: Responsible for managing a variety of member service calls in a professional and timely manner. Provide exceptional... .... Valid driver’s license required. Minimum two years customer service experience in call center , Credit Union a plus....Work experience placementLocal area
SunWest Federal Credit Union
Peoria, AZ11 days ago $17.25 - $18.25 per hour
Aaron's, LLC in Peoria, AZ, is seeking a Sales Manager to enhance the customer service experience in our stores. This role includes generating leads, processing payments, and maintaining our showroom. Strong interpersonal and leadership skills are required, along with...Hourly pay- Aaron's, LLC is seeking a Sales Manager located in Peoria, AZ. In this role, you will be essential to the customer service experience in our stores by generating leads, closing agreements, and maintaining merchandise presentation. This position offers the potential for...
$70k - $90k
...Commercial Lines in Sun City, AZ. This fully remote position involves managing accounts, ensuring retention, and providing exceptional customer service while coordinating teams. The ideal candidate will have 5 years of account management experience, extensive knowledge of...Remote jobWork at office$45k - $75k
...As a State Farm Agent Team Member, you will build and develop customer relationships within the community to promote State Farm products... ..., identify customer needs, and market appropriate products and services. Requirements Sales experience (outside sales or inside sales...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service - El Mirage. Be the first to apply!
Related searches
- customer satisfaction El Mirage, AZ
- remote customer service chat El Mirage, AZ
- customer service inside sales representative El Mirage, AZ
- cashier customer service El Mirage, AZ
- seasonal customer service El Mirage, AZ
- customer call service El Mirage, AZ
- customer service opportunity El Mirage, AZ
- client service consultant El Mirage, AZ
- customer support El Mirage, AZ
- client service El Mirage, AZ