Inside Sales Manager

Inside Sales ManagerFMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.As a Duravant Family Company, FMH Conveyors participates in global Diversity, Equity, and Inclusion programs, as well as Doing Good initiatives to support our communities. In addition to a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, FMH Conveyors offers an excellent total rewards package that includes:Compensation: We offer competitive compensationBenefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial securityDevelopment: We have education and training programs which include an educational assistance programTime Off: We offer paid holidays and paid time offDriven Team Members: We have a cross-functional, collaborative environment, focused on delivering resultsCore Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of UrgencyCulture: We are driven by our number one asset - our employees, and their successesDoing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.FMH Conveyors is searching for an Inside Sales Manager, responsible for managing the Inside Sales team (6-8 Inside Sales Representatives), the prioritization and scheduling of customer orders through engineering, supply chain, production planning, and operations. This position is expected to analyze back logs, lead times, and production schedules to support Finance and Management in monthly and quarterly revenue forecasts. The Inside Sales Manager is also responsible to listen to and discern the needs of the customer from the Sales Managers and VP of Sales and to follow-up on those needs.POSITION DUTIES & RESPONSIBILITIES include the following, other duties as assigned:Responsible for leading, developing, and managing the Inside Sales team which consists of 6-8 Inside Sales Representatives.Responsible for developing and implementing enhanced manufacturing methods to improve quality, reduce cost, improve safety, and reduce lead times utilizing lean concepts and toolsProvides manufacturing and process engineering support to OperationsReviews backlog of standard and custom orders for all product lines, managing and adjusting promised ship dates to meet deliveries from various customersProvides support and direction to the Production Scheduler to establish priorities and required ship dates to meet the Company's and the customer's expectationsProvides support to Inside and Outside Sales team and associated customers including reviewing requested delivery schedules for existing backlog as well as lead-time forecasts for future projects and ordersProvides support to Finance on review of monthly and quarterly revenue forecasts based on production schedule and customer requirementsResponds to verbal or written inquiries regarding scheduling of orders and future lead timesEnsures company policies and procedures are reviewed often and recommends any necessary changesWorks with the Inside and Outside Sales team to provide coverage for existing sales accounts as neededTrains and manages the professional development of the Inside Sales teamEstablishes Standard Operating Procedures for the Inside Sales teamPOSITION REQUIREMENTS:EDUCATION: Bachelor's Degree requiredEXPERIENCE: At least five years of sales experience in a manufacturing environment and proven ability to manage a team.Strong analytical, problem solving, and decision-making skillsHigh degree of professionalism with strong communication, leadership skills and team orientedAbility to learn ERP Systems (Epicor), excel skills should be at the expert level with a high level of experience with pivot tables, VLOOKUP, etc.Must be able to travel periodicallyPHYSICAL REQUIREMENTS:Required to sit and stand for extended periods of time; occasionally climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 lbs.WORK ENVIRONMENT:Manufacturing environment and office