Security Dispatcher/Alarm Response

Job Description

GardaWorld Security Services is Now Hiring a Security Dispatcher/Alarm Response!

Ready to suit up?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Dispatcher/Alarm Response, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What's in it for you:

• Set schedule: Full-Time, Evening Shift (3:00PM - 11:00PM) & Overnight Shift (11:00PM-7:00AM) Tuesday - Saturday
• Competitive hourly wage of $21.00 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Surveillance Security Guard

• Respond to incoming security concerns and track outcomes
• Monitor a wide network of security alarms and cameras to identify and resolve threats
• Synthesize large amounts of information quickly
• Create comprehensive records of security-related incidents
• Coordination of routine and critical incident communications
• Understand the proper use of security related tools and procedures
• Escalate to supervisors when appropriate
• Implement security and access control procedures

Basic Qualifications

• At least 3 years of experience with customer service
• At least 1 year of experience with Microsoft Office or Google Suite
• Preferred Qualifications:
• 3+ years of experience in the security field
• 1+ year of experience with emergency communication operations
• 1+ year of experience with situational awareness tools (ex: NC4, VCC)
• Ability to multitask and synthesize large of amounts of information quickly
• Strong verbal and written communication skills
• Familiarity with news reporting sources, social media channels, as well as other channels for real-time monitoring of current events
• Geopolitical awareness, knowledge of global events, and cultural sensitivity
• If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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