Turndown Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It's all set against the Miami skyline overlooking the city's fashionable art, dining, and entertainment scenes just minutes from our doorstep.

Job Description

The Four Seasons Hotel Miami is looking for a Turndown Attendant who share a passion for excellence and who infuse enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

*Only candidates holding valid work authorization for the US will be considered for the position.*

Join Our Team

Imagine yourself having the chance to work for the leading luxury hotel company in the world. Work on a team that is built on mutual respect, collaboration, excellent service and a passion for hospitality.

Four Seasons Hotels and Resorts has been named by FORTUNE magazine as one of the 100 Best Companies to Work For. Four Seasons is one of only 14 organizations to have the distinction of being recognized every year since the list's inception in 1998 and is the highest ranked hotel company on the list.

Job Title: Turndown Attendant

Basic Purpose: Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Essential Functions:

• Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
• Comply with Four Seasons' Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.

Minimum Requirement

• Must be able to work all shifts including, AM's, PM's, weekends, and holidays.

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to satisfactorily communicate in English.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
• Previous experience in housekeeping is strongly preferred.

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

What to Expect

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.
• We pay a very competitive salary in Miami and offer a robust benefit plan.

Lear more about what is like to work at Four Seasons - visit us:

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -