Quality Assurance Specialist

Summary: The Quality Assurance Specialist plays a critical role in maintaining the integrity of our ingredient supply chain and finished product portfolio. This position is responsible for managing the ingredient supplier approval program, maintaining ingredient and finished product specifications, and administering product certification processes. The ideal candidate has a strong foundation in food safety regulations, supplier quality management, and technical documentation within a food manufacturing or CPG environment.

SO GOOD SO YOU VALUES:
At So Good So You, it is our mission to care for our bodies and the planet. We also believe that work should be enjoyable. We have a fun, high-performance environment rooted in doing more good together, celebrating curiosity, and focusing on what matters. This value set is the secret behind our incredible growth, amazing team, and why the future looks even brighter.

WHAT YOU'LL DO:

Understands and upholds B Corp principles which consider all stakeholder groups: community, customers, environment, governance and workers.

• Supplier Program Management (40%)
  
  • Administer the ingredient supplier approval and monitoring program, including collection, review, and approval of supplier documentation (e.g., certificates of analysis, food safety plans, certifications, allergen declarations, and specifications).
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  • Maintain and update the approved supplier list and associated supplier files in the quality management system (QMS).
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  • Communicate proactively with suppliers to obtain updated or missing documentation and resolve non-conformances.
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  • Conduct periodic supplier document reviews and risk assessments to ensure ongoing compliance with company and regulatory requirements.
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  • Support supplier audits and corrective action follow-up as needed.
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  • Conduct supplier evaluations to ensure compliance with company quality and food safety standards.
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• Ingredient & Finished Product Specifications (30%)
  
  • Create, revise, and maintain ingredient specifications in alignment with purchasing, R&D, and regulatory requirements.
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  • Develop and maintain finished product specifications, including compositional, microbiological, physical, and labeling parameters.
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  • Collaborate cross-functionally with R&D, Operations, Purchasing, and Regulatory to ensure specifications reflect current formulations, sourcing, and compliance requirements.
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  • Manage the specification review and approval workflow and ensure documents are version-controlled and accessible to relevant stakeholders.
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  • Review supplier-provided specifications against internal requirements and flag discrepancies for resolution.
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• Product Certifications & Compliance (20%)
  
  • Manage third-party product certification programs including but not limited to Organic (USDA NOP), Non-GMO Project Verified, Kosher.
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  • Serve as the primary point of contact for certification bodies; coordinate documentation submissions, facility inspections, and renewal activities.
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  • Track certification expiration dates and manage renewal timelines to ensure uninterrupted certification status.
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  • Ensure ingredient and finished product documentation supports all active certifications and identify gaps or risks.
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  • Maintain records in compliance with certification body requirements and company recordkeeping policies.
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• General Quality & Compliance (10%)
  
  • Support internal and external audits (e.g., SQF, customer audits) by maintaining accurate and complete documentation.
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  • Assist in HACCP/food safety plan reviews as they relate to ingredient and supplier changes.
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  • Identify continuous improvement opportunities within documentation and supplier management processes.
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Perform other duties as assigned.

WHO YOU ARE:

• Detail orientated and process driven
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• A proactive communicator
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• Comfortable owning a program end to end
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• Willingness to learn and adapt to new programs and software
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• Collaborative team player who can also work independently
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• Have navigated a supplier who was slow or resistant to provide documentation and found a way through
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• Have managed spec changes tied to a formula or sourcing change, understanding the downstream implications
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QUALIFICATIONS:

• 2-4 years of experience in food quality assurance, food safety, or regulatory compliance within a food manufacturing or CPG environment.
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• Working knowledge of food safety regulations including FDA FSMA, and relevant CFR requirements.
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• Experience managing supplier documentation and/or working with third-party certification bodies.
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• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
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• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with QMS or document management software preferred.
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• Excellent written and verbal communication skills, including the ability to correspond professionally with external suppliers and certification bodies.
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• Ability to support on-site support in Inver Grove Heights, MN, as needed,
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Preferred:

• Bachelor's degree in Food Science, Food Safety, Nutrition, Biology or a related field
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• PCQI (Preventive Controls Qualified Individual) certification or willingness to obtain within 6 months
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• Experience with one or more certification programs: USDA Organic, Non-GMO Project, Kosher
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• Familiarity with GFSI-recognized food safety schemes (SQF, BRC, FSSC 22000)
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• Experience using Food Chain ID, SafetyChain, or similar supplier management/QMS platforms
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• HACCP certification
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COMPENSATION & BENEFITS:

In accordance with Minnesota's Pay Transparency Law (effective January 1, 2025), the salary range for this position is $60,0000 - $75,000.


In addition to the base salary, the following benefits are offered:

• Health, dental, and vision insurance
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• 401k
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• Paid time off (PTO) and holidays
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• Short Term Disability, Long Term Disability, Life Insurance and AD&D, Primary and Secondary Caregiver Leave
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• Hired candidates may be eligible to receive additional compensation in the form of annual bonus
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Please note that these benefits are subject to eligibility requirements.

HOW TO APPLY: Apply on our website!

Your cover letter should answer the question: "How do you embody our motto of For the Love of Body & Planet™ in your life?"

More about So Good So You

Founded in 2014 in Minneapolis, So Good So You is a leading brand of premium plant-based functional beverages in the exciting natural & better-for-you food and beverage industry. Founded in 2014 in Minneapolis, SGSY was featured in 2025 for the sixth consecutive year in the INC5000 list of fastest-growing privately-held companies in the US. SGSY's industry-leading premium probiotic wellness shots are carried in over 14,000 locations nationwide in all 50 states throughout the US. As a mission-driven brand that does all things For the Love of Body and Planet™, SGSY became a B Corp in early 2023, officially codifying its commitment to optimizing the brand's social and environmental impact. A WBENC-certified majority female-owned business, SGSY advocates for social justice and closing the opportunity gap within minority communities. The current workforce is 67% female and 46% BIPOC, with 50% of managers across all levels being female. Additionally, SGSY actively seeks to hire and support the career growth of minority, BIPOC, and diversity candidates.

For the Love of Body and Planet ™

Our company believes that we are So Good, Together™ and strives to inspire an active lifestyle that is in harmony with the environment - that starts with embracing a lifestyle based predominantly on plant-based foods, reducing our waste and being conscious of our carbon footprint. We operate a renewable energy powered Zero Waste manufacturing facility. We believe in the power of community - surrounding yourself with healthy, happy people exponentially increases your chances of being healthy and happy too! We are following our passions and are committed to supporting our community - our employees, families, friends and customers - to find and follow their own passions!

So Good Brand Inc. is a drug-free workplace. Pre-employment drug testing and background check may be required based on the position. So Good Brand Inc. participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More

Property of So Good Brand Inc.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.