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Senior Major Incident & Critical Response Lead

Relha LLC

Western Alliance Bank is seeking a Staff IT Analyst II serving as a Critical Response Coordinator to lead incident response and restoration efforts across IT, product, and business teams. You will review incident processes, create artifacts, facilitate high-severity bridge calls, coordinate resolver teams, and communicate timelines and impact to stakeholders. The role emphasizes risk management, KRIs/KPIs, and post-incident reviews, with ServiceNow experience preferred. #J-18808-Ljbffr Relha LLC

Vacancy posted 1 day ago
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