Communication Specialist - Indianapolis, IN
STI
The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.
- Essential Duties/Responsibilities
- Monitor group mailboxes and respond to stakeholder questions.
- Assist with administrative tasks associated with training registration.
- Assist with equipment set up and testing activities for classroom trainings.
- Assist adult learners in physical classroom trainings.
- Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
- Assist in developing training and training material for systems of record.
- Write, edit, and disseminate communications to end users and stakeholders.
- Create and edit training guides from content provided by subject matter experts.
- Excellent attention to detail
- Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
- Professional demeanor
- Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
- Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
- Ability to learn new information quickly and independently.
- Ability to meet deadlines, adapt to changing requirements, and work under pressure.
Vacancy posted 1 day ago
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