Product Manager

1. What You'll Do
¿ You will work with customers and stakeholders to define a roadmap, problems, and requirements,
and backlog, then manage them through the product development process from discovery to general
availability.
¿ You will become an expert on our software, customer, and market, as well as be able to identify,
prioritize, and execute on both tactical and strategic projects.
¿ You work well cross-functionally with other teams, such as executives, product marketing, and
customer success, and make sure their objectives are met, opinions are considered, and plans
communicated.
¿ You will collect and analyze feedback from customers, stakeholders, and other teams to shape
requirements, features, and end products.
¿ You will dig deep into customer and usage data to identify opportunities and evaluate the success of
our efforts.
¿ You will work closely with industry experts to understand industry direction and trends and identify
opportunities for R&D that can set us apart from the competition.
2. Your Background
¿ This is a senior-level position. You have been building software products for some time and have 5+
years of experience shipping products as a PM in an agile / scrum/kanban environment.
¿ You have experience working on complex user scenarios with multiple personas interacting through
the tool.
¿ You have experience understanding intricate systems and partnering with Design to deliver simple yet
powerful user experiences.
¿ You are incredibly detail-oriented and enjoy polishing the experience of your customers.
¿ You are experienced at taking ideas and ambiguous data, defining the right outcome, and then
mapping the right roadmap/backlog to get there.
¿ You have experience defining a strategic roadmap and leveraging multiple inputs such as user
research, customer data, and company initiatives.
¿ You can communicate and articulate the strategy and roadmap to executives, team members, and
customers.
¿ As a product owner, you have worked with engineering teams and have demonstrable experience
leading cross-functional teams to ship high-quality products.
¿ In this technical role, you will be able to work directly with senior engineers and instinctively
understand technical concepts and trade-offs.
¿ You are able to handle many concurrent projects comfortably and to do's, and instinctively
re-prioritize often without needing guidance. Highspot is in the growth/scale stage, and you will be
comfortable with the level of ambiguity and workload that it entails.
¿ You are a strong communicator and can lead teams through difficult decisions.
¿ You have strong data skills in quantitative analytics and qualitative user research.
¿ You have the ability to roll up your sleeves and pick up work outside of your role definition when you
need to.
3. Desired Qualifications
¿ You have experience building integration and developer experience and extensibility features and
products.
¿ You have experience managing products for sales, marketing or other customer-facing teams.
¿ You have experience in consumer or B2B SaaS and understand the mechanics and economics of a
SaaS business.
¿ You have a technical degree or equivalent work experience.