Desktop Support Specialist

Why Choose PCL? Employee ownership opportunities that build long-term value Annual discretionary performance bonuses 401(k) with company match Industry-leading medical, dental and vision benefits Prescription drug coverage and telemedicine services Life, AD&D and disability insurance Paid parental leave and family care support HSA or FSA for healthcare, dependent care and transportation Mental health and wellness support, including Employee Assistance Programs Career growth pathways, leadership development and mentorship programs Access to world-class training through PCL’s College of Construction and professional development courses Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions Here’s how a Desktop Support Specialist for PCL Construction Enterprises, Inc. within US Head Office contributes to our team: Promote the adoption of technology solutions at district jobsites including deployment, ongoing support, and training. Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies. Actively seeks out issues, problems, and opportunities, and creates solutions. Work with operational project teams to identify innovations, challenges, issues and solutions. Build working relationships with project and district teams. Provides implementation support on corporate and regional initiatives. Jobsite setup and maintenance for various technologies and infrastructure, including remote support. Administers and monitors district office and construction sites server resources and technology solutions to ensure optimal operation and respond to issues. Plans, creates and delivers technical training and other knowledge resources. Resolve user-reported problems through timely logging of issues, resolution to problems, following the company’s procedures and policies. Assists other team members with technical issues. Qualifications High school diploma or equivalent required. Bachelor’s or Associate’s degree in computer technology or a related discipline. 5 years of progressive experience in a related field. Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely. Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks. Results-oriented and able to drive deadlines. Knowledge of change management methodologies an asset. Ability to establish and maintain effective stakeholder relationships. Intermediate understanding of networking standards. Must be able to lift over 40 lbs. as part of regular job duties Position involves up to 25% travel within the district/country. The salary range for this position is between $59,000 and $76,000 per annum, based on experience and qualifications. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We know everyone's needs are different; if you require accommodation during the application process, please contact View email address on click.appcast.io and include the position and location of interest. #J-18808-Ljbffr PCL