Field Service Engineer 1
GE HealthCare
GE HealthCare seeks a Field Service Engineer 1 to perform preventative maintenance and troubleshooting on medical equipment at customer sites in Central Illinois. This second-shift remote role involves learning service techniques alongside experienced engineers while maintaining high customer satisfaction standards.
Responsibilities
- Perform timely and accurate preventative maintenance and service bulletins on designated equipment modalities
- Assist experienced field engineers with equipment installation and basic troubleshooting
- Communicate effectively with customers to resolve issues and ensure satisfaction
- Maintain service logs, customer records, and manage parts ordering and cycle times
- Answer service calls independently within one year and identify sales opportunities for value-added services
Requirements
- Proficiency with web applications and Microsoft Office suite
- Valid driver's license required and maintained
- Willingness to support after-hours or rotating on-call coverage including weekends for critical issues
- Ability to lift and carry up to 35 lbs unassisted; frequent bending, climbing, stooping, and extended standing
- Strong hand-eye coordination, color vision, and depth perception for technical work
Vacancy posted 5 days ago
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