Senior Technical Trainer, Data Centers

Job Description

Job Description

About the Role:

As a CBRE Senior Technical Trainer in Data Centers, you will assist with managing the development, implementation, and administration of programs to support company needs. This job is a part of the Talent, Learning & Development functional area which focuses on developing, implementing, and evaluating employee development plans and programs to support organizational needs. This is a full-time position that is based in Indianapolis, IN.

The Senior Technical Trainer, Data Centers will serve as a technical learning ambassador by modeling behaviors aligned with CBRE RISE values in addition to facilitating technical training programs & support onboarding for data center technicians, with a strong emphasis on low‐voltage and structured cabling systems via a classroom/lab setting. You will serve as the technical teacher, mentor and leader spanning across a variety of topics including but not limited to:

• Low‐voltage electrical fundamentals (copper and fiber)
• Pulling, routing, dressing, securing, and labeling structured cabling
• Patching, cross‐connecting, splicing, and termination (CAT5e/6/6A, fiber)
• Testing and certification using industry‐standard test equipment
• Data center pathways, racks, cabinets, and ladder tray systems
• Safety practices for work in live data center environment

What You’ll Do:

• Assist with the creation and management of training programs in three key areas; Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
• Partner with Director to establish performance objectives for staff and track that progress.
• Identify subject matter experts to develop content and design education exercises.
• Recommend appropriate delivery methods to optimize knowledge transfer.
• Develop strong relationships with business partners, managers, consultants, and trainers.
• Assess third-party training programs and audit trainers on their delivery skills.
• Monitor course and training resource utilization to ensure that department needs are being met.
• Remain up-to-date and savvy in learning industry trends, methodologies, and best practices and know how to put those into best practices.
• Manage communication and marketing plans for new courses and training updates.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.

What You’ll Need:

• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.