Data Entry Clerk

Job Description

Job Description

We are looking for a dependable Data Entry Clerk to join a utilities and infrastructure team in Midland, Texas in a contract role with the potential to become permanent. This position supports daily field operations by handling customer communication, coordinating technician schedules, and maintaining accurate service and billing records. The ideal candidate is comfortable working in a fast-paced environment, uses technology confidently, and brings a service-focused approach to every interaction.

Responsibilities:
• Respond to incoming customer calls and provide timely, attentive support for service-related needs.
• Coordinate and assign field technicians based on service requests, scheduling priorities, and operational demands.
• Prepare and update service tickets with accurate job details to support efficient dispatching and follow-through.
• Enter operational, customer, and service data into company systems with a high level of accuracy.
• Generate invoices and ensure billing information is recorded correctly for completed work.
• Maintain equipment and supply records by tracking inventory activity and updating availability as needed.
• Work closely with the Dispatching Supervisor and internal teams to keep daily operations organized and on schedule.• At least 1 year of experience in dispatching, customer service, data entry, or a related administrative support role.
• Strong data entry and typing skills with consistent attention to accuracy and detail.
• Proficiency with computer-based systems and the ability to learn new software quickly.
• Experience creating, entering, or coding invoices in an office or service environment.
• Solid scheduling and coordination abilities with the capacity to manage multiple priorities.
• Effective communication skills and a detail-focused approach to customer and vendor interactions.
• Ability to adapt to changing business needs and apply practical problem-solving in a fast-paced setting.