Support Engineer II

Support Engineer II

Our client, a leading organization in the technology and support services sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the IT Support Department supporting the technical needs of the organization. The ideal candidate will demonstrate problem-solving skills, proactive communication, and a customer-focused approach, which will align successfully in the organization.

Location: Nashville, TN

Pay Range: $33.00 per hour

What's the Job?

• Install, maintain, and troubleshoot desktop computers, peripherals, software, and related systems.
• Resolve hardware, software, and user permission issues in a timely manner.
• Perform routine hardware maintenance to ensure optimal performance.
• Support Windows XP/7 and Server operating systems within a managed desktop environment.
• Assist with basic support for Macintosh OS X and Linux/UNIX systems at a user level.

What's Needed?

• 3-6 years of relevant work experience in IT support or related fields.
• Detailed knowledge of PC hardware, software troubleshooting, and basic computer concepts.
• Experience supporting Windows and Server operating systems; Macintosh OS X experience desirable.
• Solid understanding of networks including Ethernet, TCP/IP, and Windows Server networking.
• Relevant certifications such as Microsoft MCSA/MCSE, Apple ACMT/ACSP, or Cisco CCNA are preferred.

What's in it for me?

• Opportunity to work in a dynamic and inclusive environment.
• Chance to develop your technical skills and certifications.
• Supportive team culture focused on growth and innovation.
• Engagement with cutting-edge technology and systems.
• Competitive pay rate aligned with your expertise and experience.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.