Court Operations Specialist

Job Description

Performs various administrative and clerical duties related to the processing and maintenance of legal and court records.

Starting salary: $20.00 hourly/$41,600.00 annually

Core competencies:

• Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establish trust throughout the organization and with the public we serve
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

Job specific competencies:

• Knowledge of general office policies, procedures and practices.
• Knowledge of English grammar and spelling, and arithmetic.
• Knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of administrative duties.
• Ability to work under pressure with specific timelines and mandated state and/or agency standards.
• Ability to work independently in the absence of supervision.
• Ability to exercise a high degree of judgment, tact, and diplomacy.
• Ability to use various computer systems, software, and office equipment.
• Ability to exercise excellent communication skills, both orally and written.
• Ability to perform accurate computations and verifications of data.
• Ability to comprehend and research laws, statutes, regulations, and other directives.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to support the agency's goals and visions.
• Ability to work prolonged hours when required.
• Ability to establish and maintain effective working relations with government officials, other employees, and the public.

Representative duties:

• Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures; maintaining confidentiality of information learned or acquired as part of position.
• Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
• Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
• Participates in training and cross training initiatives to acquire knowledge and skill sets to support efficient functioning of the assigned division work.
• Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures.
• Audits and performs quality control of court records.
• Receives, reviews, and distributes incoming documents for conformity with appropriate rules, practices, and court requirements.
• Performs basic data entry, research and redaction of court records for prolonged periods.
• Responsible for preparing scanning, and submitting documents through various court systems.
• Retrieve paper or electronic images, copying, certifying orders, and various documents from the court records.
• Assist with the development of standard operating procedures to improve quality of service, productivity and efficiency.
• Researches, collects, organizes and evaluates information to produce a work product that provides consistent results.
• Tracks and maintains records and assists in the preparation of statistical and other departmental reports.
• May be required to work overtime, weekends and holidays depending on responsibilities and staffing needs.

Minimum education and experience requirements:

Graduation from High School or a GED certificate. Certification, license and special requirements: None.

Physical demands:

The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; may also require repetitive motion, speaking, and visual acuity.

Work environment:

Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. This position is fully on-site and requires regular presence in the office.

Job class:

Classified - An employee who is appointed to a full-time classified position (including reduced hour position) and not identified as an unclassified employee. Classified employees obtain appeal rights upon successful completion of their initial probation.

Career path:

Court Operations Specialist I • Court Operations Specialist II • Court Operations Specialist III • Court Operations Specialist IV • Supervisor • Manager • Director