Population Health Manager

Population Health ManagerApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations.Position Summary:We are looking for a Population Health Manager for our Manhattan location. They will collaborates with a multidisciplinary staff to meet Population Health and quality improvement goals through projects aligned with the mission of Apicha and its strategic goals. The Population Health Manager supports the implementation of strategies to drive clinical transformation toward value-based care delivery and addressing underlying health disparities and social determinants of health. The role encompasses analysis and review of trends and projections of key clinical metrics, supporting new program development, and making recommendations to ensure the viability of the organization over the short and long term. The position requires an understanding and awareness of a dynamic healthcare landscape, including evidence-based practice, value-based payment, and delivery system transformation in order to achieve high quality of care.The major duties of the position include, but are not limited to:Project ManagementAssist in the development of project scopes and statements of work under the guidance of the Director of Population Health ManagementMonitor project progress by tracking milestones, resolving problems, and coordinating status update meetings with stakeholdersDevelopment of workplans and protocols designed to guide team activities, ensuring delivery of key performance initiatives and goalsCoordinate data collection and reporting of member enrollment and quality performance indicators with Managed Care Organization value-based initiatives and related reviewsData Analysis and ValidationAnalyze complex healthcare data from multiple, disparate sources to identify best practices, care delivery trends and clinical practice variationUtilize Excel and/or business intelligence tools (Tableau, Power BI, SAS) in the development of presentations, research abstracts, and agency-wide reportsValidate data using various electronic health record and population health management systems and identify data discrepancies with demographic or clinical informationSupport efforts to ensure data integrity and validity, and perform ongoing quality assurance of data and reports, including NCQA PCMH accreditation, HEDIS/QARR, UDS, and HIV Treatment CascadeValidate data accuracy of Population Health dashboards supporting improvement of patient health outcomesSupport implementation process and data optimization efforts to ensure data is accurate and reliable for use in performance improvement effortsQuality ImprovementQI/QA activities shall be a part of the PHM's daily responsibilities.Ensure implementation and update of QI/QA operating procedures and completion of assessments and reporting QI/QA outcomesLead QI initiatives by applying quality improvement methodologies (i.e., RCA, PDSA, DMAIC) and assists clinical and non-clinical teams in developing appropriate tracking metrics to monitor performance and ensure compliance with the Apicha QI/QA PlanAssist Director of Medicine in the performance of root cause analyses and recommends appropriate actions to improve clinical and non-clinical outcomes; develops visual presentations of current QI projects and accomplishmentsCollaborate with clinicians and staff to conduct quality assurance activities to meet various external reporting requirements including PCMH accreditation, HIVQUAL, UDS and RSRStaff ManagementSupervises Quality Improvement Coordinator (QIC) in meeting project goals and performance outcomesQualifications:Bachelor's degree in Nursing, Health Care Administration, or related field required; advanced degree in related field, such as MS, MPH, or MA, strongly preferred.Experience managing projects in health care quality improvement, performance improvement, and/or practice transformation preferred.Intermediate to advanced analytic skills and knowledge of research methods, data collection, and analytical methodologiesAbility to adapt with evolving Population Health quality performance standards and measuresFamiliarity with medical terminology, ICD-10, and CPT coding strongly preferredUnderstanding of UDS, HEDIS, and NCQA PCMH accreditation quality standardsExcellent verbal and written communication skills; detail oriented; excellent proofreading and editing skillsStrong working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)Ability to work independently and in a team environment; ability to work with multidisciplinary staff with diverse backgroundsAbility to stand, walk or sit for an extended period of timeAbility to hear within normal rangeAbility to see within normal rangeNoise level is moderateAt Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.