Omnichannel Contact Center Leader | Hybrid & Data-Driven
Arlingtoncu
COFCU in Alexandria, VA, is seeking a Contact Center Manager to lead day-to-day operations across phone, chat, secure messaging, and virtual channels. You will own service delivery, team performance, and member experience outcomes while coaching managers and frontline staff. This hands-on leadership role requires a data-driven mindset and strong regulatory awareness. The role offers a hybrid schedule (2 days onsite) with frequent travel between Alexandria and Harrisonburg, supporting engagement #J-18808-Ljbffr Arlingtoncu
Vacancy posted 2 days ago
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