Sales Manager

Sales Manager/Private Event Manager At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. Key Responsibilities Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in the assigned restaurant. Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15. Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts. Act as primary contact for all group clients, ensuring completion of event details and client satisfaction. Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings. Update documents and Operations with changes. Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in the restaurant. Full cycle sales management, including following proper accounting procedures. Understand and be able to speak to the business on a weekly basis and forecast three months in advance. Attend and take part in all company-related trainings, including weekly, quarterly, and annual meetings. Strategize with the General Manager and restaurant to source, plan, and execute local store marketing activities. Create profitable bookings using all available tools to make aligned business decisions. Drive overall traffic. Attend networking events and other public events as a brand ambassador and foster relationships with individuals and corporations to drive sales and increase revenue. Maintain company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and observing all business courtesies. Effectively schedule and be present for all guest site tours and communicate with the restaurant management team. Availability to host in-store Fogo marketing events. Ability to work Live Chat 3–4 times a month. Ability to be on-site at the home restaurant at least five days a week and work the necessary hours to perform all duties and responsibilities in a timely manner. Other duties and responsibilities as assigned by GM, AD, and DOS. Competencies Decisive Judgment – Make good decisions in a timely and confident manner. Driving for Results – Challenge and push the organization and yourself to excel and achieve. Guest Focus – Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations. Resilience – Effectively deal with work-related problems, pressure, and stress in a professional and positive manner. Persuading to Buy – Effectively convince people by knowing how to position the product and understanding the audience. Negotiation – Identify the needs and motives of all parties involved and work toward mutually beneficial agreements. Presentation Skills – Have the skills to communicate to an audience in a formal setting. Business Acumen – Understand general business and financial concepts and the company’s business, and use this knowledge to be effective. Qualifications High School Diploma or equivalent. Bachelor’s degree preferred. 2+ Years of Sales or relevant experience. Experience in the Restaurant / Attraction industry preferred. Up to 10% travel required. Computer Skills: Proficient in Microsoft Office and various office applications. Experience in Tripleseat and Open Table preferred. Administrative Skills – Must be able to keep up with paperwork, accounting procedures, multi-tasking, and high level of organization. Benefits Medical, Dental, and Vision insurance available for full-time, hourly Team Members on the first of the month following 60 days of employment. Company-paid Life Insurance and Short-Term Disability where allowed. Comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance. Pay range starting at $54,080.00 and up to $74,880.00. Equal Opportunity Fogo de Chão is an Equal Opportunity & E Verify Employer. #J-18808-Ljbffr