Customer Service & Collections Representative - Metro Region

Customer Service & Collections Representative Location: Charlotte, NC 28217 *work will be performed at the Charlotte South Branch office* $16/hr. -$17 /hr. Pay Range + Commission Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!) Join our fast-paced team at Terminix Service Inc in Charlotte NC, where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results. What You’ll Do Handle a high volume of inbound and outbound calls with professionalism and urgency Engage with customers to resolve account issues, collect payments, and offer solutions Drive sales through strong product knowledge and persuasive communication Maintain accurate records and follow up to ensure customer satisfaction What We’re Looking For Strong communication and negotiation skills Experience in sales, collections and/or customer service preferred Comfortable working in a fast-paced, goal-driven environment Reliable, positive, and ready to grow with us Why Terminix Service Inc? $16/hr. -$17/hr pay range + competitive commission structure Full benefits package: Medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit‑sharing, and more Paid training from day one - including travel and meals at no cost to you #J-18808-Ljbffr Terminix Service, Inc.