Director of Memory Care

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation. Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose. Why work with us Mission-driven nonprofit organization Competitive compensation and comprehensive benefits Meaningful work that positively impacts the lives of older adults every day Inclusive community, welcoming to all (you do not need to be Jewish to live or work here) Supportive, team-oriented environment Opportunities for professional growth and development Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY

As the Director of Memory Care, you will provide leadership, oversight, and coordination of all memory care services to ensure a safe, engaging, and high-quality environment for residents living with cognitive impairment. You will promote person-centered care, ensure regulatory compliance, supervise staff, and partner with families and interdisciplinary teams to support residents’ physical, emotional, and psychosocial well-being. In the absence of the Director of Health and Wellness, you will assume full operational oversight of community health services and wellness programming to ensure continuity of care and compliance.

KEY RESPONSIBILITIES

• Serve as the clinical leader, supporting the care team and overall healthcare operations of the community.
• Collaborate with clinical and non-clinical staff to meet the healthcare needs of residents.
• Hire, train, supervise, and manage caregiving staff, including caregivers and medication technicians.
• Ensure all healthcare operations comply with DSS regulations, including incident reporting and required in-service training programs.
• Conduct pre-admission assessments, appraisals, and re-appraisals in accordance with regulatory requirements.
• Develop, implement, and maintain individualized care and service plans, including updates based on changes in resident condition.
• Monitor and anticipate changes in resident status and ensure appropriate interventions.
• Lead clinical quality and process improvement initiatives through tracking, trending, and analysis of internal data.
• Oversee contracted pharmacy operations, ensuring compliance with medication management regulations, including storage, administration, and documentation.
• Coordinate with external healthcare providers, including hospitals, physicians, home health agencies, hospice providers, and specialty clinics.
• Represent the community as a healthcare professional in external partnerships and professional interactions.
• Coordinate with internal transportation services to support resident medical appointments.
• Respond to emergencies in accordance with established emergency management procedures.
• Participate in overall community operations and events as needed.
• Serve as a liaison to residents’ families, addressing concerns, requests, and care needs.
• Collaborate with caregiving staff to develop and manage staffing schedules.
• Provide direct clinical and caregiving support to residents when needed.
• Perform other duties as assigned.

JOB DETAILS

Pay Rate: $145,000 - $160,000 annually Hours: Full-Time, 40 hours per week Shift Schedule: Day Working Days: Sunday - Thursday Days Off: Friday and Saturday

REQUIRED QUALIFICATIONS

• Active California Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license required; BSN preferred.
• Minimum of five (5) to seven (7) years of clinical experience, with a strong preference for candidates who have worked within an assisted living or memory care setting.
• Strong knowledge of state, federal, and DSS regulations.
• Demonstrated leadership and staff development experience.
• Ability to manage and coordinate a multi-faceted clinical program, including problem resolution.
• Strong analytical and decision-making skills with the ability to respond quickly in clinical situations.
• Excellent organizational, interpersonal, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency in computer systems, including documentation platforms and Microsoft Office.
• Knowledge of quality improvement, infection control, risk management, and survey processes preferred.
• Ability to maintain confidentiality and communicate effectively across all levels of the organization.

PHYSICAL REQUIREMENTS

• Frequent standing, stooping, bending, stretching, and squatting.
• Ability to stand and walk for up to 70% of the workday.
• Ability to work on a computer for extended periods.
• Ability to lift, transfer, turn, and position residents weighing up to 125 pounds unassisted, or with assistance for residents over 125 pounds.
• Ability to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
• Ability to work in environments with potential exposure to communicable diseases, odors, chemicals, and varying temperatures.
• Ability to maintain focus and attention to detail in a fast-paced environment with frequent interruptions.
• Fine motor skills with good visual acuity.

Our investment in you. Full Benefits(Medical, Dental, & Vision), 403(b) Retirement Plan, Paid Time Off (PTO), Tuition Reimbursement, Commuter Benefits, Weekday Shuttle Services to and from Glen Park Station. San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.