Office Assistant

Job Description

Job Description

Listing Coordinator – Team Kelli Lang | RE/MAX Gateway (Anacortes, WA)

Team Kelli Lang, the #1 RE/MAX team in Washington State for seven consecutive years, is searching for a detail-obsessed Listing Coordinator to keep our listings moving from signed agreement to live on the market. The driving principle behind our team is giving each client five-star service during the home selling process and making it stress-free. This role sits at the center of that promise.

You'll be the engine behind every listing launch. You'll work daily in the NWMLS, partner closely with our agents to gather and submit property data, and call sellers directly to fill in missing details. Accuracy matters here: one wrong square footage, missed disclosure, or out-of-order photo reflects on clients and our brand. If you love checklists, catch the typo everyone else missed, and take pride in getting it right the first time, this is your seat.

What you'll do:

• Enter and maintain listing data in the NWMLS with complete accuracy, including property details, remarks, room dimensions, and status changes

• Call sellers to collect property information, HOA details, utility info, and anything else needed to complete a listing

• Work with agents to gather, verify, and submit listing data on tight timelines

• Arrange, sequence, and upload listing photos so every property shows at its best

• Coordinate supplements, Form 17 Seller Disclosure Statements, and other listing documents, tracking them through to signature

• Follow our listing launch checklist and help refine it as we streamline our processes

• Respond to agent and client questions in a friendly, timely way

What we're looking for:

• Extreme attention to detail and a high standard for accuracy

• NWMLS experience strongly preferred; real estate or transaction coordination background a plus

• Comfort picking up the phone and speaking with clients professionally and warmly

• Strong organization and the ability to manage multiple listings at different stages at once

• Excellent written and verbal communication skills

• Customer service experience and a service-first mindset

Why Team Kelli Lang:
Our team runs on perseverance, trust, and service. You'll join a high-producing team serving Skagit, Island, and Whatcom Counties, with real systems, real support, and a team that is grateful and honored to work with every client. Our slice of heaven in the Pacific Northwest is a great place to build a career.

Send your resume today to become part of the team!

Compensation:

$20 - $23 hourly

Responsibilities:

• Help build online marketing, brochures, email campaigns, etc. that highlight our services
• Connect with our customer base and raise brand visibility by coordinating community events
• Improve skill sets through employee development programs
• Create and implement data entry protocols to streamline processes and increase productivity
• Buy materials for the office when necessary

Qualifications:

• Navigates computer programs with ease to provide a quick front-desk experience for customers
• History of being deadline-driven and extremely organized
• Prior experience in office management or our industry is a plus
• High school diploma or GED required, some college experience preferred
• Enjoys talking with customers and can communicate through verbal and written channels

About Company

At Team Kelli Lang RE/MAX Gateway, we believe that a team will always outperform an individual . We’re proud to serve clients across the Skagit Valley and Whidbey Island with grit, grace, and a little bit of fun. You’ll be part of a hardworking, high-energy group that celebrates wins and makes every move feel seamless and stress-free for clients.