Group Sales and Site Coordinator - Conrad Orlando

Group Sales And Site Coordinator

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy.

Why join the Conrad brand?

• Personalized service with authenticity and passion
• Impactful experiences
• Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

The ideal candidate will have the following qualifications:

• Minimum of 1-year experience as an administrative assistant in a hospitality-driven team environment
• Knowledge of Delphi/Meeting Broker/OPERA systems is preferred
• Sales, Marketing and/or event coordinating experience is a plus
• Proficient in computer skills (including Windows and Microsoft Suite including Word, Power Point, Excel & Outlook) necessary to complete any correspondence such as proposals, letters, and office communications
• Excellent telephone etiquette and ability to communicate with clients and all levels of management
• Ability to work effectively under pressure and handle several projects/deadlines
• Strong organizational and self-guided multi-tasking skills
• Eager to learn various disciplines that make up hotel marketing
• Basic knowledge of traditional social media and reputation management channels
• Ability to learn how to navigate CMS platforms

What will I be doing?

This administrative position is clerical in nature and support oriented. It's the first step towards a Sales or Marketing Management career. The Sales & Marketing Coordinator supports the Director of Sales and the Sales and Marketing Management Team in a variety of ways that are critically important to successfully securing business as well as meeting the needs of the hotel's clients. Responsibilities Include, but are not limited to:

• Assist with all office sales efforts, to include responding to general inquiries and client requests.
• Liaise with guests, clients and staff on a regular basis
• Assist clients in the absence of the Sales Managers
• Coordinate and assist with customer events. sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers
• Process and maintain accounting responsibilities for Managers in accordance with established guidelines and standards, including completion of expense reports
• Provide main telephone coverage for the sales and catering office
• To perform duties in a timely manner: general correspondence within 24 hours, projects within the specified deadline
• Assist Sales Managers with group sales proposals, merging contracts within Delphi FDC, as well as any other necessary data entry within Delphi, Microsoft Word, Excel, Outlook, or any other related program.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.