Optical Customer Service Representative

Job Description

Job Description

Customer Service Representative

• Greet customers and provide friendly, professional service.
• Assist customers with product selection and answer questions about available options.
• Process sales transactions, payments, and customer orders accurately.
• Update and maintain customer records and order information.
• Answer incoming phone calls and assist customers with inquiries.
• Communicate order updates and follow up with customers as needed.
• Support daily store operations, including organizing files, scanning documents, and completing administrative tasks.
• Maintain a clean, organized, and customer-ready environment.
• Collaborate with team members to ensure a smooth and positive customer experience.

• 0-1+ years of retail, customer service, cashier, sales, hospitality, food service, or banking experience.
• Strong communication and interpersonal skills.
• Comfortable using computers and learning new systems.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• High School Diploma or equivalent.

• No industry experience required.
• Paid training provided.
• Great opportunity for candidates looking to grow beyond traditional retail roles.
• Stable schedule and long-term career potential.
• Customer-focused environment where people skills matter.
• Supportive team and advancement opportunities.

• Retail Associate
• Sales Associate
• Store Associate
• Cashier
• Customer Service Representative
• Restaurant Crew Member
• Server or Host
• Wireless Sales Representative
• Bank Teller
• Front Desk Receptionist
• Hospitality Professional
• Grocery Store Associate
• Assistant Store Manager

Spring Valley

• Monday-Thursday: 11:00 AM - 8:00 PM
• Friday: 10:30 AM - 4:00 PM

This is a Contract to Hire position based out of Spring Valley, NY.

The pay range for this position is $18.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spring Valley,NY.

This position is anticipated to close on Sep 28, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.