Registration & Virtual Events Specialist

We are looking for a tech-savvy, detail-loving Registration & Virtual Events Specialist to join our marketing and events team and help bring world-class professional events to life. This is a great role for someone who enjoys the energy of events, the satisfaction of making complicated logistics run smoothly, and the fun of working closely with a collaborative marketing and events team. You’ll be an important part of creating polished, professional, and welcoming experiences for attendees, speakers, members, and partners around the world. In this role, you’ll own the event registration process and serve as a key technical lead for webinars, virtual meetings, and hybrid events . You should be the kind of person who can build a registration site, run a clean attendee report, troubleshoot calmly during a live session, and keep speakers, attendees, and internal teams moving in the right direction. This position is ideal for someone who is highly detail-oriented , customer-focused, comfortable with event technology, and able to think with both an operational mindset and good business sense . You’ll help ensure that every attendee interaction reflects a high level of professionalism, service, and care. As a global organization, this role requires strong communication skills, cultural awareness, flexibility across time zones, and occasional availability for evening virtual meetings or events. This is a hands-on role for someone who enjoys being behind the scenes, solving problems, improving systems, supporting people, and using technology to make events run beautifully. What You’ll Do Own Event Registration You’ll keep event registration running smoothly from start to finish, including building and maintaining registration sites, managing registration links, and helping attendees with questions and troubleshooting. You’ll also manage attendee records, reports, payments, attendance tracking, and post-event data. Accuracy is important , so you’ll help keep information clean, consistent, and easy for the team to use. As registration activity grows, you’ll provide timely updates and recommendations while looking for ways to improve the process and create a smoother experience for everyone. Lead Virtual, Webinar & Hybrid Event Support You’ll help lead the technical side of our virtual, webinar, and hybrid events. This includes setting up platforms, coordinating details before the event, supporting speakers and moderators, and helping deliver a polished live experience for attendees. Before each event, you’ll conduct technical rehearsals, speaker onboarding sessions, platform testing, and pre-event checks so everyone feels prepared and confident. During live sessions, you’ll help manage speaker transitions, audience engagement tools, Q&A, polling, chat, recordings, and other moving pieces that make the experience feel seamless. When technical issues come up, you’ll be the calm problem-solver who helps get things back on track. Key areas of focus include: Setting up and supporting webinars, virtual meetings, and hybrid event platforms. Preparing speakers and moderators through rehearsals, onboarding, testing, and pre-event checks. Managing live-event details such as Q&A, polling, chat, recordings, speaker transitions, and technical troubleshooting. Support Event Administration & Onsite Execution You’ll also support the many details that help events come together. This may include updating event websites, mobile event apps, webinar platforms, and attendee-facing event information. You’ll work closely with vendors and internal teams to resolve any issues. You’ll also assist with speaker communications, presentation collection, consent forms, calendar invitations, and file management. For in-person events, you’ll help prepare materials such as PowerPoint presentations, badges, registration supplies and more. Onsite, you’ll support registration desk setup, attendee check-in, materials distribution, and breakdown. Key areas of focus include: Keeping event websites, mobile apps, agendas, speaker details, sponsor information, and attendee-facing materials up to date. Coordinating with vendors, developers, speakers, and internal teams to resolve issues and keep event details moving. Supporting onsite registration, check-in, event materials, troubleshooting, and post-event documentation. What We’re Looking For We’re looking for someone with 3-5 years of experience in event registration, webinar coordination, virtual event production, meeting administration, or a related role. You should be comfortable using event technology platforms such as Zoom, Swoogo, Microsoft Teams, Cvent, or similar tools, and you should be able to learn new systems quickly. You’ll need strong experience supporting virtual or hybrid events . Proficiency with Microsoft Office 365, PowerPoint, Teams, and SharePoint is important, along with excellent organizational skills and exceptional attention to detail. This role is a great fit for someone who is proactive, communicates clearly, writes professionally, and enjoys helping people. A customer-centric work ethic is essential. Good business sense is also important. You should be able to understand the bigger picture and execute on the details. You’ll need sound judgment , flexibility, and the ability to manage multiple deadlines and shifting priorities. Because we work globally, occasional evening virtual meetings, webinars, or event-related calls may be needed to support different time zones. You’ll also need to travel to support in-person events (some are international). Key qualifications include: Experience with event registration, webinar coordination, virtual or hybrid events, and event technology platforms. Strong attention to detail, excellent organization, clear communication, and comfort managing multiple deadlines. A customer-centric mindset, good business judgment , flexibility across time zones, and traveling to events, some are international. Who Will Succeed in This Role You’ll succeed in this role if you are mature, tech-savvy, and able to bring both professionalism and a sense of humor to a fast-moving events environment. You enjoy working with people, solving problems, learning new systems, and keeping things organized, but you also know when it’s time to focus, follow through, and get the job done. How we work We’re hybrid: in-office two days a week, with an occasional three-day collaboration week so the whole team can connect face to face. Our culture Respect, appreciation, diversity, and inclusiveness are at the core of how we operate. We’re a small team with colleagues around the world, and our local crew gets together quarterly for a catered lunch or a visit to a great neighborhood restaurant. Benefits Excellent health, dental, and vision insurance. 403(b) plan with a generous company match Monthly gym reimbursement Paid vacation, plus 12 paid holidays and 1 paid week off over Christmas! How to Apply Interested candidates should submit their resume, cover letter through this portal. Please do not email our organization directly. We look forward to speaking with you! Note: The responsibilities and qualifications outlined above are not exhaustive and may evolve as the position and organization grow. We are committed to providing a supportive and inclusive work environment for all employees. #J-18808-Ljbffr