Front Counter Sales Associate

Job Description

Job Description

Join the Sweetest Team in Town: Front Counter Sales Associate at Smallcakes East Cobb!

Looking for a fun, dynamic, and rewarding part-time job? Smallcakes East Cobb in Marietta, GA, is calling your name! We're on the hunt for a friendly and enthusiastic Front Counter Sales Associate to join our team and help us spread joy one cupcake at a time. If you have a passion for great customer service, a flair for decorating cupcakes, and love working in a bakery environment, this might just be the perfect fit for you!

As a Front Counter Sales Associate, you'll wear many hats to keep our bakery running smoothly and ensure our customers leave with a smile (and a cupcake!). Your key responsibilities will include:

- Delivering exceptional customer service by greeting customers warmly and answering their questions.

- Dynamically showcasing and selling our delicious products to help customers make informed choices.

- Taking and filling special orders for cupcakes, cakes, and more. - Icing and decorating cupcakes to perfection.

- Operating the cash register, handling cash, and processing credit card transactions. - Finishing products like cupcakes, cakes, ice cream, and cookies by filling, icing, or decorating them.

- Packaging, labeling, and pricing items for display and self-service.

- Maintaining and restocking bakery trays, display cases, and ingredient bins.

- Unloading, organizing, and restocking supplies.

- Following all sanitation and safety guidelines to ensure a clean and safe environment.

- Assisting with cleaning duties and ensuring the storefront always looks polished and inviting.

- Supporting the team with additional tasks as needed.

We’re seeking someone who:

- Is 16 years of age or older and ready to deliver friendly, courteous, and prompt service.

- Can interpret, understand, and follow instructions with ease.

- Brings a positive attitude and works well with others as a team member.

- Has a passion for serving people and creating memorable customer experiences.

Preferred but not required:

- Previous experience in a customer service setting.

- A knack for teamwork and collaboration.

Important Notes: - You must be 18 years or older to use sharp knives, ladders, scaffolds (or substitutes above 6 feet), or operate powered equipment.

• Duties are performed primarily in our Smallcakes store in Marietta, GA.
• Be prepared for exposure to various temperature changes and work environments.
• Weekend and holiday shifts may be required.
• Physical requirements include walking, standing, lifting and carrying items up to 60 pounds, and interacting with customers and team members.

At Smallcakes East Cobb, we value our team members and their future. Here's what we offer: -

Employee Discounts

401k Retirement plan

At Smallcakes East Cobb, we believe in creating a welcoming, team-oriented environment where everyone feels valued. We’re passionate about serving our community with delicious treats and exceptional service. If you love working in a fast-paced, customer-focused setting and enjoy being part of a supportive team, you’ll feel right at home here.

If you’re ready to bring your energy, creativity, and customer service skills to Smallcakes East Cobb, we’d love to hear from you! Apply today and take the first step toward a fun and fulfilling role in our bakery.

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