Remote CSM & AI Trainer for Scaled Customer Success
10x Team
- Remote job
10x Team connects expert freelancers with leading AI labs building next-generation models. We are looking for knowledgeable customer success managers based in the EU or UK to enhance the accuracy, depth, and real-world relevance of AI-powered customer management systems. In this freelance role, you will review AI outputs related to customer success, evaluate responses for realism and compliance, and draft realistic scenarios based on your hands-on experience. #J-18808-Ljbffr 10x Team
$89.4k - $131.5k
...DoorDash for Business Client Success Team drives product adoption,... ...across our longtail unmanaged customers with a focus on onboarding... ...stickiness and unlock growth at scale.Client Success is a great... ...Applicants for Jobs Located in NYC or Remote Jobs Associated With Office...Remote workHourly payWork at officeLocal areaFlexible hours$70k - $115k
...OneSignal is hiring a Scaled Customer Success Manager to engage and grow our Tech Touch customer base. As a Scaled CSM, you'll use your people and communication skills (alongside some technology) to guide our customers towards success, from implementation through adoption...Remote workFull timeWork at officeLocal area$142.4k - $192.6k
...Scaled Customer Success Manager Dropbox is a Virtual First company. For this role, we are currently... ...collaboration, productivity, content, or AI-enabled SaaS products. Durable... ...and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration...Remote workCurrently hiringWork at officeWorldwide$74.8k - $89.8k
...paced, ever-changing environment. We're remote-first, with office spaces in San Jose,... ...Growing Fintech Company Join BILL as a Scaled Customer Success Manager and help small and mid-size... ...assistance, including generative AI, during live interviews or assessments....Remote workTemporary workWork at officeFlexible hours$99k - $109.5k
...forward. About the RoleOur Customer Success Manager, Scaled & Digital plays a unique and... ...and systems thinking, a CSM who can move fluidly between... ...internal considerations.Location:Remote -Boston, MA, Chicago, IL,... ...artificial intelligence (AI) to efficiently accelerate...Remote workFull timeLocal area$85k - $90k
...CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over... ...commerce. About the Role: As a Scaled Customer Success Manager focused on Ads, you will build... ...during the recruitment process. #LI-Remote Pacvue is committed to employing...Remote workWorldwideFlexible hours$174k - $221k
...behind Next.js, v0, and AI SDK, we create products... ..., supporting our customers, growing our community,... ...Executive on the Commercial Scaled Install Base team, you... ...account management, customer success, or another customer-... ..., the role is fully remote. For location-specific...Remote workWork at officeImmediate startWork from homeWorldwideMonday to FridayFlexible hours€61 - €137 per hour
...June 2026 Freelance | 8-20 hrs/week | Remote (EU/UK) Are you an experienced customer success manager who instinctively spots gaps... ...projects? Join us in shaping how AI understands and applies customer success expertise at scale. About the Role 10x Team connects expert...Remote jobHourly payFreelanceFlexible hours$150k - $175k
...responsible data use for the AI era. Thousands of brands... ..., and builds trust with customers and partners. Unlike... ...Paid parental leave ~ Remote-friendly with flexible... ...Ketch is hiring a Customer Success Lead to build and operate 'Success-at-Scale' programs that help...Remote workFull timeLive inWork at officeFlexible hours$120k - $140k
Title: Customer Success Manager Locations (Remote): United States (East Coast) Base Salary... ...Customer Success Manager (CSM) to join our rapidly... ...Powered by the SafeBreach Helm AI infrastructure layer and... ...resilience—safely and at scale. We are a team of passionate...Remote workCasual workFlexible hours$86k - $95k
...better decisions, and scale with precision.... ...our purpose-built AI platform, we’re reimagining... ...matter to our customers and the future of... ...ranging from a fully remote experience to... ...Square’s Customer Success organization is responsible... ...part of your core CSM workflow so you...Remote workFull timeContract workWork at officeLocal areaWork from homeFlexible hours- A fast-growing SaaS provider is seeking a Customer Success Manager to oversee a portfolio of approximately 100 accounts. This role requires... ...skills to make informed decisions. The company offers a flexible, remote-friendly working model, competitive salary, and career...Remote workFlexible hours
$160k - $200k
...Position: Customer Success Manager Location: San Francisco, CA / Atlanta, GA (Hybrid/Remote Flexibility) Type: Full-Time Experience... ...Customer Success, SaaS, or AI Why Coworker? Coworker... ...and context. We're a fast-scaling startup with a powerful PLG...Remote workFull timeFlexible hours$6,000 per month
...committed to delivering outstanding customer service. Additionally, a... ...with our Head of Client Success to enhance customer experience... ...Vision, Mission): More Than Scaling is a premier Google Ads... .../month OTE ~$1099 role ~ Remote The job description is...Remote workFor contractors$135.3k - $161.55k
...mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing... ...humans with agents drive customer success, we're building the future of... ...the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers...Work at officeLocal areaWork from home3 days per week$150k - $175k
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding... ..., or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environmentStrong customer judgment...Work at officeLocal area$80k - $102k
...retention for our mid-market and SMB customers. Larger accounts get personal... ...~3+ years in customer success, renewals or account management... ...the results ~ You work with AI daily. We use Claude across the... ...retention you can influence. Fully remote anywhere in the US, with no...Remote workContract workFor contractorsWork at officeFlexible hours$147k - $167k
Our Customer Success team is committed to helping customers maximize the value of Asana as both a... ...value out of Asana over time.As a Digital & Scaled CS Program Manager, you will be a hands-... ....About youDemonstrates curiosity about AI tools and emerging technologies, with a...Work at officeLocal areaWork from homeWorldwide- ...Location: Remote initially, with a potential transition to hybrid... ...Role We're looking for a customer-centric, commercially minded... ...business outcomes and scale their use of AI. What You’ll Do Manage... ...strategic planning. Develop success plans aligned to customer...Remote work
- ...equity funds, and investment firms with AI that delivers unparalleled speed, accuracy... ...from world-class investors, we are scaling quickly and defining a new category of enterprise... ...you to join us. The Role Rogo's customer success managers are highly motivated...Work at office
- ...Cartesia Our mission is to architect AI that learns from and interacts with the... ...primitive for training efficient, large-scale foundation models. Our team combines... ...Role We're hiring our first Scaled Customer Success Manager to build the foundation for how...Work at officeVisa sponsorshipFlexible hours
$81k - $105k
...Scaled Customer Success Manager New York, NY, United States Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform... ...critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of...Live inWork at officeImmediate startRelocationShift work3 days per week- A leading supply chain technology startup is seeking a Customer Success Manager to oversee the post-sale relationship for clients. This role involves managing a portfolio of accounts to ensure successful adoption and high retention rates. Candidates should have 5-8 years...Remote job
- ...Scaled Customer Success Manager Outset invented a better way to do research: AI-powered user interviews. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale....Work at office
$123.88k - $202.07k
...Inclusion. We weave AI into the fabric of... ...join us!This role is remote, but distance is no... ...stay close to our customers, and grow together.... ..., and shared success where your work truly... ...Success Manager (OB-CSM), you own the onboarding... ...of accounts at scale, you will drive strong...Remote workFull timeContract workVisa sponsorshipWork visa- ...By combining frontier agentic AI, an enterprise-grade platform,... ...class investor support. We're scaling fast and defining a new category... ..., staying close to our customers, and pushing each other for excellence... ...The Scaled Customer Success Manager joins Harvey's Scaled...
- Definiti is a national retirement services company offering remote-first roles. The Manager of Client Success leads a growing team of Client Success Managers to deliver exceptional client outcomes, retain clients, and expand their books of business through strategic relationship...Remote job
- .... Over 1.5 million customers and more than a billion... ...help organize and scale our operations for... ...teams, driving success in a fast paced regional... ...Management (CSM) performance and operational... ...in-office and remote work. Access to an... ...companyExperience leveraging AI tools and...Remote workPermanent employmentFull timeContract workTemporary workWork at officeLocal area2 days per week
- ...Customer Experience Operations Manager Veryon is the... ...solutions, including our AI platform, Veryon AIRE that... ...both long-term, large-scale initiatives and short-term... ...Directors of Customer Success, Directors of Professional... ...interpret reports from CSM (such as Salesforce), PSA...Remote workTemporary work
- ...Customer Success Manager Equifax is where you can power your possible. If you want to achieve... ...from you. A Customer Success Manager (CSM) is a self-starter who demonstrates an owner... ...: USA-St. Louis-ClaytonUSA-Missouri-Remote Function: Sales and Account Management...Remote workFull timeImmediate start
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