Senior Manager, Network Compliance

Overview Senior Manager, Network Compliance

The Network Compliance Senior Manager will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework.

Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

The Senior Manager will provide Compliance Advisory Support to the PULSE Network, a leading US Debit Network and Global ATM Network. 

Responsibilities:

• Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements

• Develop expert-level understanding of network and merchant business processes 

• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory

• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks

• Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations

• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary

• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products

• Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration

The ideal candidate will possess:

• Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment

• Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team

• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills

• Ability to balance operating independently with appropriate escalation and interaction with senior leadership

• Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; 

• Understanding of key regulatory requirements and three lines of defense risk management framework 

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 3 years of experience developing, evaluating or implementing technology or risk assessment activities

• At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry 

Preferred Qualifications:

• Advanced degree, including Juris Doctorate or Master’s degree

• 9+ years of legal, compliance, or risk management experience OR 8+ years of regulatory experience in consumer financial services or payments industry 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $193,800 - $221,200 for Compliance Advisor Sr. Manager

Plano, TX: $161,500 - $184,300 for Compliance Advisor Sr. Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).