Social Listening Fellow (On Site - Washington, DC)

Overview Social Listening Fellow (On Site - Washington, DC) at Rational 360. The role supports and expands the firm's integrated data approach for clients. Candidates should have experience with media monitoring and gleaning insights from social media, news, or other text-based datasets, preferably in an advocacy or political context. The position requires the ability to work in a fast-paced environment and manage a diverse workload. Rational 360 is a full-service strategic communications and digital agency specializing in strategic public affairs communications, reputation management, and interactive digital communications. About Rational 360 Rational 360 is a leading full-service strategic communications and digital agency. Our work uses data to support client objectives across public relations, public affairs, crisis communications, and new media strategy. We operate as an extension of your communications and leadership team with a focus on delivering outcome-driven campaigns. Responsibilities Support and expand the firm’s integrated data approach for clients by analyzing media monitoring data and extracting insights from social media, news, and other text-based datasets. Collaborate with teams on campaigns that integrate communication, policy, or business goals, and help measure outcomes and results. Assist in turning data into actionable insights to inform campaign strategies and decision-making. Qualifications 6 months to 2 years of research or work experience in media, journalism, social media, or communications. This can include academic or professional experience. Willingness and excitement to think creatively and entrepreneurially about digital opportunities for campaigns and the agency as a whole. Curious self-starter who enjoys digging into numbers to help others understand data and inform campaign-driven insights. Familiarity with social listening/management tools (e.g., Brandwatch, NetBase, Talkwalker, Meltwater, Sprout Social, Sprinklr), advocacy and fundraising CRMs (e.g., EveryAction), Google Analytics, Tableau, or message testing platforms (e.g., Qualtrics). Ability to explore and learn about data in Microsoft Excel and to wrangle datasets to extract insights with attention to detail. Willingness to experiment and contribute to a collaborative environment where new ideas are welcomed. Strong communication skills to present data and analysis visually, verbally, and in writing tailored to the audience. Bonus: experience with Boolean search logic, identifying media clips, forming media lists, or analyzing a brand’s owned social content. Benefits The Rational 360 Digital Fellowship program is a minimum six-month paid program in our Washington, DC office. Fellows work 40 hours per week and earn $17.50 per hour. Schedule includes in-office presence Monday, Wednesday, and Thursday, with remote option on Tuesday and Friday. Fellows receive professional development trainings and mentorship from a member of the digital team. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Technology, Information and Internet #J-18808-Ljbffr Rational 360