Operations Systems Specialist

Operations Systems Specialist

RichSmith Management | North Little Rock, AR

Are you passionate about technology, process improvement, and helping others work more efficiently? RichSmith Management is seeking an experienced Operations Systems Specialist to support our corporate office and on-site communities by managing business systems, improving workflows, and providing company-wide technology support.

This is not an entry-level administrative position. We're looking for a highly organized, tech-savvy professional with experience administering Microsoft 365 applications, supporting business systems, and implementing process improvements. If you enjoy solving problems, building efficient workflows, and serving as the go-to resource for operational technology, we'd love to hear from you.

Why Join RichSmith Management?

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts (FSA/HSA)
• 401(k) Retirement Plan
• Paid Time Off & Paid Holidays
• Collaborative corporate team environment

Key Responsibilities

As the Operations Systems Specialist, you will:

• Serve as the company's Microsoft 365 expert, supporting SharePoint, Teams, Power Automate, Forms, and related applications.
• Develop and maintain SharePoint sites, document libraries, and collaboration tools.
• Create and manage Power Automate workflows to improve efficiency and automate business processes.
• Identify opportunities to streamline operations through technology and process improvements.
• Serve as the company-wide RealPage Super User , providing system support, troubleshooting, and training assistance.
• Administer and maintain the company website and employee intranet.
• Manage Microsoft Teams channels, permissions, file organization, and collaboration tools.
• Maintain company databases, shared drives, and file organization.
• Partner with Regional Directors, Community Managers, and corporate departments to implement technology solutions that improve communication, reporting, and operational efficiency.
• Assist executive leadership with operational projects, reporting, and system implementations.
• Support the company's property training platform.
• Provide front desk coverage as needed.
• Perform other duties and special projects as assigned.

Qualifications

Required:

• Minimum of 5 years of experience in operations support, business systems, Microsoft 365 administration, technology support, or a related field.
• Advanced experience with Microsoft 365, including:
  • SharePoint
  • Microsoft Teams
  • Power Automate
  • Microsoft Forms
  • Microsoft Office Suite
• Experience creating workflows, collaboration sites, and process automation.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects and meet deadlines with minimal supervision.
• Strong analytical and problem-solving abilities.
• High attention to detail and commitment to operational excellence.

Preferred:

• Experience with RealPage/OneSite.
• Experience supporting property management or multi-site operations.
• Experience implementing new technology solutions and improving business processes.
• Experience with database management and reporting.

Education

• High school diploma or equivalent required.
• Additional education or certifications in Information Technology, Business Systems, Microsoft 365, or related fields are a plus.

Work Environment

• Full-time, in-office position located in North Little Rock, Arkansas
• Monday–Friday schedule
• Primarily office-based with occasional lifting of up to 50 pounds
• Regular use of computers and Microsoft 365 applications throughout the workday

Join Our Team

If you're an experienced systems professional who enjoys leveraging technology to improve operations, streamline workflows, and support a growing organization, we encourage you to apply.

Apply today and help shape the future of operations at RichSmith Management!