Global Account Director

Global Account Director

Van Buren Township, Nearest Major Market: Detroit

The Global Account Director will be responsible for managing and growing a large Automotive OEM account in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Automotive Business Development Director, North America.

Duties and Responsibilities:

• Develop and execute account strategies to achieve revenue and profitability targets
• Build and maintain strong relationships with key stakeholders at assigned global accounts
• Identify opportunities to expand services and increase revenue within assigned accounts
• Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
• Prepare and present business reviews and performance reports to clients and DSV management
• Lead and develop a team of account managers to achieve individual and team objectives
• Conduct regular account planning and review meetings with the team
• Ensure customer satisfaction through effective communication, responsiveness, and issue resolution

Educational background / Work experience:

• Bachelor's degree in business, logistics, or a related field is required
• Master's degree in business or a related field is preferred
• Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
• Experience managing global accounts and developing account strategies is required
• Prior experience leading and managing teams is preferred
• Knowledge of and experience in the Automotive industry is preferred.

Skills & Competencies:

• Strong business acumen and strategic thinking skills
• Excellent communication and interpersonal skills
• Ability to build and maintain strong customer relationships
• Strong leadership and team management skills
• Proficiency in data analysis and reporting
• Ability to work in a fast-paced, dynamic environment

Supervisory Responsibilities:

The Global Account Director will be responsible for leading and developing a team of account managers

Preferred Qualifications:

• Experience working in a multinational corporation is preferred
• Language skills: Fluency in English is required. Proficiency in other languages is a plus
• Computer Literacy: Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required. Experience with CRM software (e.g. Salesforce) is preferred

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.